Mercedes-Benz of St. Paul

The best purchasing experience with Bob Bertini I've never felt like I've ever really trusted a salesman, I've always approached the car buying process through my own research and experiences. Bob B I've never felt like I've ever really trusted a salesman, I've always approached the car buying process through my own research and experiences. Bob Bertini has completely changed my perspective. Bob was the most polite and most professional salesman that I've ever had the pleasure to work with. Throughout the entire process Bob was able to work with me and get me everything I desired plus more! The dealership is also top notch. We noticed something very minor on the vehicle we purchased and I brought it up to Bob's attention, without hesitation he assured me that he would get the process started to get it fixed, the dealership was flexible with me and everything went as smooth as I could imagine. I would highly recommend this dealership for everyone I meet. Also, I would very highly recommend working with Bob Bertini, I wish he sold everything that I bought because I honestly trust him that much. What a pleasant and wonderful experience Bob and this dealership has shared with my wife and I. I can't wait to do more business with them. More

I highly recommend this dealership and David Pfuhl Over the years I have purchased a number of vehicles from this dealership, there have been a couple of times that I have tried a different dealership Over the years I have purchased a number of vehicles from this dealership, there have been a couple of times that I have tried a different dealership wanting to try a different brand of automobile. No other dealership matches the experience I have at Maplewood, and thats why I keep coming back to them. David is the best and has been a pleasure to deal with. More

Excellent experience! Excellant customer service.....our sales representative Casey Leatzow was a pleasure to deal with. I had some concerns upon pickup of car and Casey a Excellant customer service.....our sales representative Casey Leatzow was a pleasure to deal with. I had some concerns upon pickup of car and Casey addressed my concerns immediately and put me at ease. Would highly recommend this Mercedes dealership and also the best Mercedes representative to deal with is Casey Leatzow. More

Always a superior experience David Pfuhl has always been a pleasure to deal with. I have bought 15 cars from this dealership and would have a very difficult time going any place e David Pfuhl has always been a pleasure to deal with. I have bought 15 cars from this dealership and would have a very difficult time going any place else. I look forward to purchasing cars in the future and actually look forward to service appointments. More

making the purchase of a new car "fun" without the hassle Noel and I hit it off right away with both of us having a love for classic cars. He along with the rest of the team at MB of Maplewood were very thor Noel and I hit it off right away with both of us having a love for classic cars. He along with the rest of the team at MB of Maplewood were very thorough explaining everything. More

Amazing Professionalism. From Dan Nguyen Really excellent service. I was quite amazed at how brilliant my sales manager Dan Nguyen is. He turned me from a not so happy customer to a loyal M Really excellent service. I was quite amazed at how brilliant my sales manager Dan Nguyen is. He turned me from a not so happy customer to a loyal MB driver AND managed to sell me a new car! Way to go. Reach out to him personally if you want relationship based service and care. More

Noel our salesman Noel was a great help to us, very knowledgeable, helpful and courteous. He went the extra mile in offering to come to our home to help with garage doo Noel was a great help to us, very knowledgeable, helpful and courteous. He went the extra mile in offering to come to our home to help with garage door remotes. A valued employee! More

AWESOME David Pfuhl was our salesman! Very helpful,willing to answer any questions, or would find out if he didn't know.l had a BMW before, absolutely loved i David Pfuhl was our salesman! Very helpful,willing to answer any questions, or would find out if he didn't know.l had a BMW before, absolutely loved it. Hope I will love this SUV even more. Talk to me in 6 months. That will really be the best review on how I like the vehicle.My sons tell me I'm a BMW snob. More

Sales Process I worked with David Pfuhl at Maplewood Imports. He listened to my needs and concerns and helped me purchase the best car for me. He was great to wor I worked with David Pfuhl at Maplewood Imports. He listened to my needs and concerns and helped me purchase the best car for me. He was great to work with; he answered all my questions. I highly recommend him to anyone looking to purchase a new or used car. More

Great CPO purchase/experience I recently purchased my 3rd Mercedes from Bob Bertini just recently and he did a great job through the whole process! As a person who works in the I recently purchased my 3rd Mercedes from Bob Bertini just recently and he did a great job through the whole process! As a person who works in the Human Resources environment, I understand and appreciate great customer service...just what Bob provided to me. He was patient with me as I probably took 4 - 5 different vehicles for a test drive over the past 12 - 15 months before deciding on the 2014 CPO C300. This was a beautiful car with only 11,000 miles and it looked brand new! Bob answered all of my questions and even provided more detail about the car without me asking him. When I told him I was ready to make the purchase, we quickly agreed upon a fair price and I was ready to finance the purchase using my bank. I told him I had the financing approved and he provided information on Mercedes Benz (MB) financing for CPO vehicles. After reviewing everything that came with MB financing, I applied and was approved. I received a better interest rate along with the extras that come with MB financing. We agreed on a delivery date and time. He had everything ready and car looked great. Here's the most surprising part...he brought the car into the showroom and placed the velvet red rope around it -- what a nice touch! If you're looking for a great place to purchase a vehicle, go see Bob Bertini! More