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Mercedes-Benz of Stevens Creek

San Jose, CA

Overview
Reviews
Vehicles
4.3
944 Reviews
Mercedes-Benz of Stevens Creek is your local source for all new and pre-owned Mercedes-Benz models in the Silicon Valley area. Located on the west side of San Jose and just 10 minutes from downtown, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and pre-owned Mercedes-Benz vehicles for sale, and a large selection of other premium pre-owned cars for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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4500 Stevens Creek Boulevard

San Jose, CA

95129

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Showing 944 reviews

April 15, 2026

Good service and Danny is the best advisor there. Waiting time could be improved, especially if you have an appointment scheduled and you have to run to work. More

by SALVO GLA
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Danny
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Apr 20, 2026 -

Mercedes-Benz of Stevens Creek responded

Hello, thank you; we appreciate your feedback! Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (408) 641-4610 to discuss what we can do to help.

April 08, 2026

Andrea, my service manager, kept me informed of the status of the repair diligently. She even texted me in the evening for the day summary. The repair was done properly and I have not had any problem More

by the_ngs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
adnrea
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Apr 11, 2026 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 19, 2026

Staff are friendly and respectful. They are easy to work with; understands your concerns and are patient enough to answer your queries. More

by marclmart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Peak, Alex Khan, Susan Sulimani
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Mar 22, 2026 -

Mercedes-Benz of Stevens Creek responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 17, 2026

Knowledgeable staff, very pleasant to work with, nice coffee area. Would have liked a wider selection of colors. More

by KKF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Estelia, Hany, Amin
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Mar 22, 2026 -

Mercedes-Benz of Stevens Creek responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

March 13, 2026

Erica was very welcoming and really helped me a lot, the situation was urgent (the car had an issue while driving), I called and she immediately asked me to come, the best part process took like 10 mins and More

by Ahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
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Mar 16, 2026 -

Mercedes-Benz of Stevens Creek responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 12, 2026

Excellent service and friendly staff very helpful willing to work with you best experience ever More

by vanaeflores
Recommend Dealer
Yes
Employees Worked With
Marvin
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Mar 15, 2026 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2026

Susan Sulumani is the consumate professional. I have worked with her for many years and she is tops on customer service. More

by BP_BAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis in car drop off
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Mar 10, 2026 -

Mercedes-Benz of Stevens Creek responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 26, 2026

Very friendly and knowledgeable sales people and staff more of a wide variety of models and colors than the other Mercedes Benz dealerships I’ve been to found the car l was looking for More

by Freitasclarence58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt is the only name l remember
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Mar 03, 2026 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

February 21, 2026

Excellent experience. John continues to be a great service advisor. Timely updates. Grateful to have access to loaner vehicle. More

by bagolden49
Recommend Dealer
Yes
Employees Worked With
John Stansberry
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Feb 27, 2026 -

Mercedes-Benz of Stevens Creek responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Stevens Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 23, 2026

Stephen was a great service advisor, he made sure I understood the issues with the car and got the issues resolved very quickly in a timely manner. Really appreciate his help and will come back for fut More

by Wonderwoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Report | Print
Jan 24, 2026 -

Mercedes-Benz of Stevens Creek responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Stevens Creek. If you ever need help, just give us a call. Happy motoring!

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