Mercedes-Benz of Thousand Oaks
Thousand Oaks, CA
Filter Reviews by Keyword
By Type
139 Reviews of Mercedes-Benz of Thousand Oaks
Greg Jarvis was a great salesperson to deal with. He was very professional to deal with. He was helpful with credit issues and was very attentive. He even came in on his day off to meet with us. He was ve very professional to deal with. He was helpful with credit issues and was very attentive. He even came in on his day off to meet with us. He was very patient and did not push us to make the deal. I would highly recommend him. More
Ryan Huffman was very professional, everything he said he would do, he did, he went the extra mile, I will recommend Ryan Huffman and Silverstar to my friends and family, the expenence was a 10, I bought the would do, he did, he went the extra mile, I will recommend Ryan Huffman and Silverstar to my friends and family, the expenence was a 10, I bought the E-350 sport, The vehilce was detailed and delivered on time, Ryan showed me how to work everthing in the vehilce, Thanks, Ronald De Blauw More
Ryan Huffman was extremely courteous, professional, knowledgeable, likable and appropriately aggressive in getting me the very best possible lease deal on my beautiful new Mercedes Benz C300! He beat knowledgeable, likable and appropriately aggressive in getting me the very best possible lease deal on my beautiful new Mercedes Benz C300! He beat out every other Mercedes Ben dealership with a TERRIFIC price, a huge vehicle selection, and a hassle-free purchase experience. I changed my option selection several times during the negotiations, yet Ryan always said, "No problem." He was never pushy, rushed, or anything less than chipper, enthusiastic, and pleasant. He clearly LOVES his job! He is the type of person I would cherish as a personal friend. Ryan Huffman is also the best-dressed salesman I have ever met, down to his brightly polished shoes, name-embroidered shirt cuffs, tailored suit, perfect teeth and hair. Attention to such detail reassured me that Ryan embodies the quality, aesthetics, and perfection that the Mercedes Ben logo connotes. I will strongly recommend all of my physician colleagues, friends, and patients to Ryan Huffman for the best luxury auto-purchasing deal I have ever experienced! I also wish to sincerely thank my friend and patient, Tarra Thomas in Finance (via her colleague Andy Ross. She was referred to me by my plastic surgeon friend and colleague, Dr George Sanders of Encino. Thank you, Tarra, for extending to me the "VIP, friends, and family" discount that no other mercedes dealer could match. Tarra always told me, "When you are ready to upgrade from your Lexus ES350, make the drive from Tarzana to come see me and Ryan at Silver Star mercedes in Thousand Oaks." I am so glad that I did! Edward M Young Jr MD Dermatologist 5567 Reseda Blvd #101 Tarzana, CA 91356 818-343-MOLE (6653) cell 818-399-9542 Edwayou5@aol.com More
Ryan was responsive, friendly and thorough. Every question I asked him, he did his best to either meet my needs or thoroughly explain why something wouldn't work. I had a price quote from another question I asked him, he did his best to either meet my needs or thoroughly explain why something wouldn't work. I had a price quote from another dealer, but Ryan matched the quote and helped me get the car that I wanted. I would recommend Ryan to anyone looking for a Mercedes Benz. More
Marian was wonderful. She is, by far, the best car salesperson I have EVER worked with. She made the process easy and fun. The transaction took a total of 3 hours to complete. Her pricing was very com salesperson I have EVER worked with. She made the process easy and fun. The transaction took a total of 3 hours to complete. Her pricing was very competitive. She is knowledgable and understands how to make the customer happy. I had a specific car with specific options in mind. She had the car in stock (she said she would have traded for one if she did not have it in stock) and did not try to put me in another car. My first car purchase at Silver Star MBZ but I would definitely go back. My wife and I loved working with Marian. More
Ryan of internet sales was totally awesome,he provided me with all the information in a timely manner on the used car that I bought at the dealership.The car buying experience at the dealership was painless. with all the information in a timely manner on the used car that I bought at the dealership.The car buying experience at the dealership was painless.Tarra Thomas of the finance department was most helpful and understanding.Every one that I,came in contact with was very pleasant.I would make the long trip to buy another car from the dealership. More
They didn't waste my time. Most of the discussion was done by email. Marian got me the vehicle I wanted with the features that I wanted, and she was happy to give me price quotes. The price was fair and done by email. Marian got me the vehicle I wanted with the features that I wanted, and she was happy to give me price quotes. The price was fair and the processing was straightforward. Terra in Billing helped me with the financing. Everything was completed in a calm friendly manner. I will return. More
I AM NOT A BIG FAN OF BUYING CARS, IT CAN BE A TAXING EXPERIENCE. RYAN MADE IT SO EASY. HE ASSISTED ME EVERY STEP OF THE WAY, I DID NOT HAVE TO SPEND A LOT OF TIME AT THE DEALERSHIP AS HE WAS ABLE TO PRO EXPERIENCE. RYAN MADE IT SO EASY. HE ASSISTED ME EVERY STEP OF THE WAY, I DID NOT HAVE TO SPEND A LOT OF TIME AT THE DEALERSHIP AS HE WAS ABLE TO PROCESS A LOT OF THE TRANSACTION OVER THE PHONE. THANKS RYAN. More
Ryan was prompt, professional and easy to contact. All questions were immediately answered and the purchase of the van we bought from him went as smooth as could be expected. I would recommend Ryan Huffma questions were immediately answered and the purchase of the van we bought from him went as smooth as could be expected. I would recommend Ryan Huffman to anyone looking to purchase from Mercedes Benz of Thousand Oaks. More
I called to arrange a visit on a car posted on the internet. Ryan Huffman handled my call. We arranged to meet. He was dressed very professionally and was very attentive and cordial to my myself and m internet. Ryan Huffman handled my call. We arranged to meet. He was dressed very professionally and was very attentive and cordial to my myself and my wife. We took a test drive, he worked very quickly to give me a trade in value on my car and we very quickly negotiated terms on the new car. Ryan was a pleasure to deal with and made us feel very much at ease in the process. It was a pleasure that the process worked so smoothly. I would definitely buy a car through Ryan again in the future. All the people at the dealership were very friendly. The facilities were immaculate, the lounge was very nicely appointed and the service was great. More