Mercedes-Benz of Wesley Chapel

I being doing business with this dealership for 8 years and they are very honest with me all the time. and they are very honest with me all the time. More

We scheduled some major repairs to out vehicle through Lindsay. She kept us informed every step of the way. After the repairs we saw a lovely blue convertible. We were surprised to have Claude work with u Lindsay. She kept us informed every step of the way. After the repairs we saw a lovely blue convertible. We were surprised to have Claude work with us. He had sold us a convertible three years ago. He is an excellent salesman. He has already checked with us twice since we drove the car off of the lot. Great staff. More

Claude has always taken excellent care of us with every car purchase. The inventory is always top notch. We have purchased 3 vehicles now from Claude, he is our guy! car purchase. The inventory is always top notch. We have purchased 3 vehicles now from Claude, he is our guy! More

MB of Wesley Chapel always had great customer service and the service advisors are always thorough and excellent. The technicians provide real time updates and ensure to coordinate loaner vehicles when they the service advisors are always thorough and excellent. The technicians provide real time updates and ensure to coordinate loaner vehicles when they estimate the service for my vehicle will be longer than a few hours for my convenience. More

Howard and Luis took great care of my wife and I. We ended up buying two cars because of their expertise and customer service. Neither were pushy, and I’d gladly go back and buy again from this dea We ended up buying two cars because of their expertise and customer service. Neither were pushy, and I’d gladly go back and buy again from this dealership. More

Very professional and knowledgeable. My experience went well and the person who kept me informed was very kind. My experience went well and the person who kept me informed was very kind. More

From the moment we stepped in to the dealership through completion of our purchase our salesman, Howard H, was amazing! He went above and beyond to get us the car that we were looking for. The whole staff completion of our purchase our salesman, Howard H, was amazing! He went above and beyond to get us the car that we were looking for. The whole staff at Wesley Chapel Mercedes has been warm and welcoming. We would definitely recommend our friends and family go here if shopping for a vehicle! More

The minute I entered the dealership I was greeted with a smile and escorted to my newly arrived vehicle. I was only at the dealer for about an hour, due to the efficiency of the staff. This was truly a plea smile and escorted to my newly arrived vehicle. I was only at the dealer for about an hour, due to the efficiency of the staff. This was truly a pleasurable buying experience! More

We come from a 230 mile distance to purchase this car. Very limited time to look thru where is something wrong or damaged. Sales person let us wait over 2 hours to get it washed. She new we have a long wa Very limited time to look thru where is something wrong or damaged. Sales person let us wait over 2 hours to get it washed. She new we have a long way to get back home. Did not have enough to find the 3 VERY wrong things witch would make me stop this purchase. Driver seat 2 inch tear $500.00 dollars to fix. In rear trunk area the spare tire lid and side wall is a large area burned by a leaking acid of old car battery spilled on large area Approximate damage $1.000.00 dollars on parts only no labor yet calculated and center counsel storage lid has broken spring it wont lift up $300.00 repair. I did signet the papers AS IS that would not be happened if I wold have the 2 hours to find the damages. Your specialist who looks at every car what gets traded or purchased by this Dealership did not bother to announce the damages to be fixed for a good happy sale. I'm very sad and disappointed about spending my MONEY at your dealership and would NEVER come back because I lost al my TRUST IN YOU. This is a 2 year old used car with 20.000 miles for $59.000 dollars and has been terribly mistreated by your previous customer and was probably charged for these damages or it's been auctioned by the wrong guy. More

It was good dealing with the sales team. Financing should have been taken care of before I got there, but it was not a big deal. I created a problem with family issues at the time and your s Financing should have been taken care of before I got there, but it was not a big deal. I created a problem with family issues at the time and your staff was very understanding and helpful. Overall a good experience. More