Meriden Hyundai

In addition to putting a heavily fragranced "deodorizer" product called Frigi-fresh in my HVAC system without my consent (I'm highly allergic to fragrance), they also didn't fix my brakes. I took my car the product called Frigi-fresh in my HVAC system without my consent (I'm highly allergic to fragrance), they also didn't fix my brakes. I took my car there in April for my 120k service and because my brakes were grinding and I was feeling like it wasn't safe. They failed to note my concerns in their system, even though the brakes issue was what I stressed was the most important thing. Turns out they only "lubricated and reassembled" front and rear brakes. They assured me at pickup, when I asked, that my brakes were fine and safe. Not quite two months later I had to stop driving my car until I could take it to my local non-dealership garage. There they had to replace front brakes and rotors, and it would have been obvious back in April that my brakes were not okay. This place is a scam, they don't do the services they say they do, and I don't trust them at all. I've never had a worse experience. Go to the one in Watertown instead. More

Service department scamming unsuspecting people. Went 4 oil change. New car. Manager said eeded brakes Went 4 oil change. New car. Manager said eeded brakes More

So once again disappointment in the service department. Brought my car in for an oil change which was a freebie because of the last time I was there. Nothing noted in my chart about it but the gentleman at Brought my car in for an oil change which was a freebie because of the last time I was there. Nothing noted in my chart about it but the gentleman at the service desk honored it for me. I even mentioned it when I made the appointment but still not noted. After I left I noticed 2 plugs on my seat that were not put back where they should have been. Since I had already left I needed to go back and have it taken care of. If my car didn't still have a warranty I would never ever go back there again. I'm thinking this is my first and last Hyundai. More

Terrible place to go. You call a dealership with a car emergency and they don't take you in to fix it because you "aren't their customer" and didn't purchase your car at t You call a dealership with a car emergency and they don't take you in to fix it because you "aren't their customer" and didn't purchase your car at that location. The people all here are extremely rude, and I don't recommend this service. More

i'll never understand car dealerships. My family has been buy an leasing cars from Meriden Hyundai for almost 10 years. Yesterday I take my son in to buy his own first car and the business manager treated us buy an leasing cars from Meriden Hyundai for almost 10 years. Yesterday I take my son in to buy his own first car and the business manager treated us like dirt! Note: My wife leased a new car last week. The business manger wanted $4000 down and 16% interest... on a $20000 car... used as well. When I tried to negotiate he said the credit score was in the 500 range so I pulled up my sons score 694 and showed him... he made a lame excuse... we got up and walked out. Sad to say we will find another dealership. He insulted me in front of my son, what kid of man does that? More

Kathy in the service department went above and beyond for me when my car recently was serviced!! I highly recommend this dealership, and will use again in the future!! me when my car recently was serviced!! I highly recommend this dealership, and will use again in the future!! More