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Metro Acura

Montclair, CA

4.4
91 Reviews

9377 Autoplex Dr

Montclair, CA

91763

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Showing 91 reviews

June 10, 2022

The parts department is the worst in Cust Service. None of them sound like they want to be there. Absolute worse. Had to finish my inquiry for them. Like talking to a wall and I'm continually guessing More

by Jay
Friendliness
Recommend Dealer
No
Employees Worked With
All parts department staff
June 04, 2022

Diana Gomez Ceja was my contact. Beautiful smile, efficient and knowledgeable. She was a pleasure to work with. Service was fast! Had my car back in less than 3 hours. Thank you, More

by craig.parker30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
diana gomez ceja
May 04, 2022

Excellent dealer. Have. Good selection of cars and staff is very friendly and help as much as possible More

by Niveamike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo sale person
May 04, 2022 -

Niveamike responded

Great place to shop for a car

May 02, 2022

I was greeted by a service member who was very professional and welcoming. After writing up my service order he explained what items would be maintain in addition to providing me with an estimat More

by tfrazier_1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, JD De Lios
April 28, 2022

Horrible I never had such a bad experience purchasing a vehicle. The salesman was amazing Christian but the finance managers and the Gm where horrible in handling matters. They never returned my calls or e More

by Montesmonica10
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gm John lee,GSM Mr wang, Mr Perez
April 21, 2022

Been coming here since 2017. Best oil change experience at Metro Acura. Nick in Service was outstanding. More

by heavenly0204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick in Seerrvice Dept.
March 24, 2022

I called first and left my number so that I could make an appointment early in the morning but they never called me back I waited for an hour. So I called and was immediately booked More

by romo_gloria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
February 24, 2022

Purchased my Acura TL in 2007 and have all service done at Metro where my vehicle records are recorded as well. Went in for oil change and mpg issues and was taken care of sooner than expected. Advisor Nic More

by Rory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick/service advisor
February 16, 2022

Went for an oil change. Amazing service. First one was free which I did not expect. Quick, easy and was finished on time. More

by yoselin943
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Palumbo
January 27, 2022

From the sales managers to the service reps, I am treated with friendliness and professionalism. The dealership is also very clean and well maintained. I love this place and highly recommend them to my frien More

by Roe.villanueva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JD De Lios
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