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Metro Chrysler Dodge Jeep Ram

Chicopee, MA

4.7
395 Reviews
For a new or used Jeep, Ram, Dodge or Chrysler in Springfield, visit Metro Chrysler Jeep Dodge Ram! We carry all the latest models, and our expert sales staff will help you find the perfect vehicle for your lifestyle. Metro Chrysler Jeep Dodge Ram is one of the leading Jeep, Ram, Dodge and Chrysler dealerships in the West Springfield, Westfield and Enfield area, offering excellent customer service, a friendly environment, attractive financing options, and great cars! Pick up the phone and call or stop in and say 'Hi' and see our inventory!
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650 Memorial Dr

Chicopee, MA

01020

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Showing 395 reviews

July 01, 2026

Excellent customer service- the service was completed and ready for pickup at my requested time More

by usviccal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2026 -

Metro Chrysler Dodge Jeep Ram responded

We appreciate your 5-star review. Adrian is glad your Jeep Compass was serviced and ready at your requested time. Let us know if there’s anything else we can do for you.

June 29, 2026

Always respectful . ..always willing to go the extra mile to get me home or get me a ride on extended repairs ...thank you More

by NICHOLS01020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jun 29, 2026 -

Metro Chrysler Dodge Jeep Ram responded

It’s wonderful to hear that our team went the extra mile with transportation and respectful service during your Jeep Wrangler Unlimited repairs. Thank you for trusting us with your Jeep.

June 27, 2026

They took care of what I needed, promptly. Very pleased with the service I received. More

by CHENINGHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know who I dealt with
Jun 27, 2026 -

Metro Chrysler Dodge Jeep Ram responded

We’re glad we could promptly address your Jeep Compass service needs. It’s great to know you were pleased with how everything went. Thank you for choosing us for your service.

June 26, 2026

Aaron was great and helped us complete the deal fast. Thanks much have a great day. More

by KEVINGUILBAULT1161
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2026 -

Metro Chrysler Dodge Jeep Ram responded

Glad Aaron could deliver a smooth and speedy process on your used Ram 1500 Classic purchase. We appreciate you trusting us to get you on the road quickly. Please reach out if there’s anything else we can help with.

June 24, 2026

Well explained comunication in regards car issues. Provided a great vehicle during my car repairments. More

by torrescorrea.a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2026 -

Metro Chrysler Dodge Jeep Ram responded

It’s great to hear our team clarified every detail of your Jeep Cherokee’s repairs and that the loaner vehicle served you well. Thank you for the five-star review. Adrian and our team appreciate your feedback.

June 22, 2026

Went in for a oil change it went well no problems took about an hour and a half to complete More

by ROBSITEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 22, 2026 -

Metro Chrysler Dodge Jeep Ram responded

We’re pleased the oil change on your Jeep went smoothly and wrapped up in about an hour and a half. Thank you for choosing us to care for your vehicle.

June 20, 2026

Service with a smile. .Provided required information to make a decision on what is appropriate More

by october251985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanne. Deschaine
Jun 21, 2026 -

Metro Chrysler Dodge Jeep Ram responded

We appreciate you highlighting the friendly service and clear explanations. We’re glad our team helped you understand the options for your Jeep Cherokee. We look forward to assisting you again.

June 20, 2026

Fantastic, kept me well informed and finished ahead of schedule. Great knowledgeable friendly staff. I will always bring my Jeep there! More

by mats403328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Almanzar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Breanne
Jun 20, 2026 -

Metro Chrysler Dodge Jeep Ram responded

It’s great to hear our team kept you informed and completed your service ahead of schedule. Knowing you found our staff friendly and knowledgeable means a lot to us. We appreciate your loyalty and look forward to servicing your Jeep again.

June 19, 2026

Did a good job and was really nice and helpful with everything I needed with my car. More

by OLIVERASDIAMAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jun 19, 2026 -

Metro Chrysler Dodge Jeep Ram responded

Thank you for noting how attentive and helpful our service team was with your Jeep Wrangler. We’re pleased to know your needs were met and that the service quality stood out. Please reach out if there’s anything else we can assist you with.

June 14, 2026

Great service good people on time work , would recommend to anyone looking for a jeep More

by rlaplant52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Almanzar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2026 -

Metro Chrysler Dodge Jeep Ram responded

It’s fantastic to hear that our team, including Adrian, delivered prompt and friendly service on your Jeep Wrangler. Your recommendation means a lot to us. Thank you for trusting our service for your Jeep needs.

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