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Metro Ford - Service Center

Schenectady, NY

4.4
3,115 Reviews

3,115 Reviews of Metro Ford - Service Center

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January 28, 2025

I had a problem with my transmission, they fixed it, gave me a loaner car! Thank you! More

by EMMA16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Aidan Jones
January 27, 2025

Service had been a great experience, Ron and Paul are great to work with. Look forward to continue service in the future. More

by Steve.bosso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Eden
January 25, 2025

I’m extremely happy with the service I received. It was fixed the first time and very quickly. More

by robertv-troy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ salesman, Troy Hanlon, Gerry Dariano, Jay Ostrander, Rob Hitchcock, Aidan Jones, Donald Eden
January 23, 2025

Service text got me right in right away the two times I had to go back in 3 weeks of owning my new truck. More

by Brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio, Gerry Dariano
January 22, 2025

Excellent service. I had a computer issue that’s been a problem for quite a while and they were able to fix it More

by JSLEFTY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Gerry Dariano, Donald Eden
January 22, 2025

Outstanding! ! Sales (Bill Hearley) service (Troy & Jay) and everyone in between. I am very pleased with Metro's entire team and would not hesitate to recommend th More

by Jcannon464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Bill Hearley, Troy Hanlon, Jay Ostrander
January 21, 2025

Service reps always helpful. Never have had an issue. Happy to be going to the dealership since there is not a Lincoln dealership in this area. More

by Donna R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander, Aidan Jones
January 21, 2025

Very helpful and willing to work with you and your schedule. We keep our vehicles here and trust their service. More

by leo34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Jones
January 16, 2025

Great dealership and excellent service center. Nicole is fantastic in Sales! I’ll definetly be buying my next truck from Metro! More

by ljk00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Nicole Bellanger, Aidan Jones
January 16, 2025

Service was on time , and service manager very accommodating. I would recommend this dealership to others More

by ROLYNNE214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Jones