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Metro Ford - Service Center

Schenectady, NY

4.4
3,115 Reviews

3,115 Reviews of Metro Ford - Service Center

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January 15, 2025

Excellent service. Getting the loaner was quick and easy. Everything complete in just a few hours. More

by DEBBIEMIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth , AJ Denton
January 14, 2025

The dealership is so clean and the mechanics were outstanding and my work was great More

by Bradyroxanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
January 13, 2025

They were great but I did have to go back to get some parts they to properly secure the bumper after it was done. They really need an indoor area to go over the repairs with the customer on pickup. Oth More

by Robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, very helpful!
January 07, 2025

Excellent service, extremely fast and efficient got me in the same day I had an issue and resolved it within the same weekend More

by isabella.falbo98
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Rob Hitchcock
January 06, 2025

The staff were honest and very nice. I will definitely go back to them. Thanks More

by LORILBRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
January 04, 2025

Great service, friendly well trained staff. I will highly recommend this service center to everyone I know. More

by boyarkstan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Gerry Dariano, Jay Ostrander, Rob Hitchcock, Aidan Jones, Donald Eden
January 03, 2025

Purchased my 2022 F250 from another local dealer (the model and configuration was not available from Metro Ford at the time). I have purchased several new cars and trucks form Metro over the the period o More

by HURRICANECALHOUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Dariano, Troy Hanlon, Bill Thorpe, Gary Askew
January 03, 2025

Service people were very polite excellent service and had it done very quickly really appreciate Metro Ford More

by pattinewcomb04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Gerry Dariano, Jay Ostrander, Rob Hitchcock, Aidan Jones, Donald Eden
January 02, 2025

Metro Ford is the only place I would ever take my vehicles. It’s just not about service it’s about people, always friendly always willing to help More

by rpandori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Eden
January 02, 2025

The staff is friendly and explains what is being done to your car so that you can understand. I was there for a recall. The service took less time that what was originally expected which is always great. More

by MMARTEL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon