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Metro Ford - Service Center

Schenectady, NY

4.4
3,115 Reviews

3,115 Reviews of Metro Ford - Service Center

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January 01, 2025

I received great service for fixing the undercarriage of my Ford Escape. Appreciate it very much More

by caribbeanblue66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Jones
December 30, 2024

They delivered my truck quickly and I was pleased with the dealership, my Sales person snd the finance guy 10/10 More

by PETER.POLUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
parts guy was aldo good!, JT Tibbits, Bill Hearley, Troy Hanlon, Gerry Dariano, Jay Ostrander, Sara Wynne, Rob Hitchcock, Aidan Jones, Donald Eden, Bob Ruzzo
December 27, 2024

Always taken care of whenever I bring my truck in for maintenance. Very professional and I usually get out sooner than anticipated More

by robo1825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
December 27, 2024

Metro Ford has you covered from sales to service! I wouldn’t go anywhere else! More

by mkc415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Carach, JT Tibbits, Nicole Bellanger, Troy Hanlon, Rob Hitchcock
December 25, 2024

Great customer service. I’m Glad I choose Metro Ford for all my vehicle purchases More

by scovy01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Denton, Donald Eden
December 22, 2024

Changed my Ford Edge battery, and the tech forgot to screw the air filter connections back in thank God I have trust issues could have had all sorts of debris in my motor More

by Rower591
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerry Dariano
December 22, 2024

on this service visit, the wait time for parts was long, once parts were in it took a week to finish the service that was suppose to take 1 to 1.5 days. When car was returned there were dirt/grease marks on More

by MEAIELLO11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Jones
December 21, 2024

They were respectful and honest about the wait time for the service I would go back there More

by deb394049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Aidan Jones
December 16, 2024

Very responsive service team. They provide excellent work, and are very accommodating. Will use in the future. More

by jbp1066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Wynne, Donald Eden
December 15, 2024

Service is always great at Metro. The people are friendly and I’ve made a lot of friends over the years. I can’t imagine going anywhere else for service. More

by rpandori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Eden
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