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Metro Lexus
Cleveland, OH
2,592 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,592 reviews
April 26, 2024
Couldn’t have been better! Knowlegeable, listened, sensitive, funny. A great group. Would recommend this group! Knowlegeable, listened, sensitive, funny. A great group. Would recommend this group! More
by Jheadhaha1
Employees Worked With
Other Employees :
Tray - helped with showing us how things worked
Helpful April 26, 2024
Great service and very accommodating personal. Everything is top notch. Ian always pleased with their service. Everything is top notch. Ian always pleased with their service. More
by mcampbellelapd
Employees Worked With
April 26, 2024
All good. Don’t like a minimum in this category. Everything worked out just fine Don’t like a minimum in this category. Everything worked out just fine More
by Pwilliamhead
Employees Worked With
April 24, 2024
Allison is always a pleasure to work with, a great communicator, and very Knowledgeable. She made my first time Lexus purchase memorable and a breeze. We highly recommend her to anyone looking for a p communicator, and very Knowledgeable. She made my first time Lexus purchase memorable and a breeze. We highly recommend her to anyone looking for a personable and easy Lexus experience. More
by Marie M.
Employees Worked With
April 16, 2024
Allison made my experience very pleasant easy and smooth. She is very informative and helpful She is very informative and helpful More
by Leurimom
Employees Worked With
April 16, 2024
Candice Thomas was a delight to work with. She was very friendly and very knowledgeable about the Lexus products. She knew what questions to ask and what information to give to guide me toward She was very friendly and very knowledgeable about the Lexus products. She knew what questions to ask and what information to give to guide me toward the car that would best suit my needs She made the car shopping experience fun. I would highly recommend her as a sales representative. More
by Harrisonpac75
Employees Worked With
April 15, 2024
We had a fantastic experience at this dealership! The staff was welcoming and extremely knowledgeable. Colin Haire went above and beyond to make sure we found the right car for our needs. During the The staff was welcoming and extremely knowledgeable. Colin Haire went above and beyond to make sure we found the right car for our needs. During the test drive he explained/demonstrated all the features and we instantly fell in love with the car! The finance portion of the purchase was swift and there wasn't pressure to purchase additionals. Before leaving they integrated our phones and customized the dashboard. This was by far the best car buying experience we've had! More
by rmg492
April 12, 2024
Top notch all the way through the process! Terry was the utmost knowledgeable, sincere, caring person to deal with. Absolutely no pressure felt during the sales process. A very nice experie Terry was the utmost knowledgeable, sincere, caring person to deal with. Absolutely no pressure felt during the sales process. A very nice experience for my husband and I. Would recommend in a heartbeat! More
by Beiernancy90
April 11, 2024
Being a luxury car owner for over 10 years I have high standards. Candice Thomas exceeded all expectations and has now set my bar even higher! She was truly a pleasure to work with: professional, knowledg standards. Candice Thomas exceeded all expectations and has now set my bar even higher! She was truly a pleasure to work with: professional, knowledgeable, personable and insightful. Understood the assignment and delivered with consummate enthusiasm! More
by KSchrader
Employees Worked With
April 10, 2024
Abed, in sales, made my first purchase of a Lexus car a very positive experience. All the staff members that I met treated me beyond my expectations. I have shared my car buying experience at Metro Lexus w very positive experience. All the staff members that I met treated me beyond my expectations. I have shared my car buying experience at Metro Lexus with my family and friends. More
by Peggy
Employees Worked With
Other Employees :
Tysean Yorke gets a 5 star rating!
