
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Very helpful and professional staff. As a first time leaser, they walked me through the process, answered all my questions and gave me a great deal. Abed has been especially helpful and has answered my leaser, they walked me through the process, answered all my questions and gave me a great deal. Abed has been especially helpful and has answered my texts/calls quickly. More
The dealership made shopping for a car such a pleasant experience! Abed was very professional, friendly, and easy to work with. The fact that Mike found the exterior and interior colors that I was looki experience! Abed was very professional, friendly, and easy to work with. The fact that Mike found the exterior and interior colors that I was looking for in the RX350 made me really happy - especially since the car arrived at MetroLexus 4 days after purchase and was ready for me to drive off in that lovely car the next morning all shiny and new was just great! Tony was exceptional walking me through all the features of my car. The fact that he came to my home to set up the linking for my garage door opener was a real plus! I will definitely recommend More
Great job by Christian and entire Metro Lexus team in the purchase of our first Lexus. Very professional and thorough working through the buying process. Made the experience easy and low stress. Highly rec purchase of our first Lexus. Very professional and thorough working through the buying process. Made the experience easy and low stress. Highly recommended. More
Abed, Michael and the team were, as always, terrific to work with. Completely professional, responsive and friendly. This is the 3rd consecutive vehicle I have bought from them and plan to continue doing work with. Completely professional, responsive and friendly. This is the 3rd consecutive vehicle I have bought from them and plan to continue doing the same going forward. More
Rami was very helpful during the purchase of our first Lexus, his patience in finding us the right car is greatly appreciated. The RX 350L is awesome. Lexus, his patience in finding us the right car is greatly appreciated. The RX 350L is awesome. More
Rami was a very personable individual who helped you to make your own decision without feeling the typical sales pressure. It is good to make a sale but even better if you can make a friend doing so becaus make your own decision without feeling the typical sales pressure. It is good to make a sale but even better if you can make a friend doing so because that will go a long ways and Rami knowingly or unknowingly accomplished that. More
Desiree was awesome, never felt pressured to buy. Manager Jeff assured me that I would be approved. Both are very “people person.” I decided to purchase the Lexus rather than the BMW I4 mainly due to Desiree Jeff assured me that I would be approved. Both are very “people person.” I decided to purchase the Lexus rather than the BMW I4 mainly due to Desiree. More
Rami was great from start to finish. Great customer service and great sales experience as always from metro Lexus. I would recommend metro Lexus to anyone. service and great sales experience as always from metro Lexus. I would recommend metro Lexus to anyone. More
Enjoyed working with Desiree from Metro Lexus & I appreciate the exceptional customer service she demonstrated throughout the entire process!!! This was an exceptional experience! Job well done!! appreciate the exceptional customer service she demonstrated throughout the entire process!!! This was an exceptional experience! Job well done!! More
Rami works hard, he communicated well, and I have purchased the car I liked. He just needs to increase his knowledge on available auto accessories. purchased the car I liked. He just needs to increase his knowledge on available auto accessories. More