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Metro Lexus
Cleveland, OH
3,112 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,112 reviews
September 01, 2020
Christian did a great job helping me find my new car! He was straight forward and straight to the point. I’m pretty busy and I liked the fact that it wasn’t an all day process. If you’re looking to own or l was straight forward and straight to the point. I’m pretty busy and I liked the fact that it wasn’t an all day process. If you’re looking to own or lease a Lexus Christian is definitely your go to man! More
by Taylor white
Employees Worked With
August 25, 2020
Desiree Payne and Metro Lexus Staff definitely exceeded all expectations. I appreciate all of the time involved to make sure my 1st Lexus experience was memorable. Signed Forever Client! all expectations. I appreciate all of the time involved to make sure my 1st Lexus experience was memorable. Signed Forever Client! More
by marquitalyles
August 25, 2020
The dealership was clean and well organized. Abed and Christian were awesome! It was a long day waiting to see Finance but otherwise great experience. Christian were awesome! It was a long day waiting to see Finance but otherwise great experience. More
by Christine.thomas
August 24, 2020
Abed made my first time Lexus purchase very comfortable and happy to tell others about my wonderful experience. He was very helpful in answering all my questions. and happy to tell others about my wonderful experience. He was very helpful in answering all my questions. More
by Leegrand84
Employees Worked With
August 24, 2020
It was a great experience doing business with Metro Lexus, especially with Abed Darwish. He is a great sales professional and understood all my needs. Many thanks, Abed, and thanks a lot for all the st Lexus, especially with Abed Darwish. He is a great sales professional and understood all my needs. Many thanks, Abed, and thanks a lot for all the staff at Metro Lexus. You made my day with a fantastic surprise! and I'm so happy with my beautiful new car :) More
by Carolina.solorio
August 20, 2020
Desiree was very supportive and patient. She answered all my questions to my satisfaction. She was honest. The purchasing experience was great! Thank you very much, Desiree. my questions to my satisfaction. She was honest. The purchasing experience was great! Thank you very much, Desiree. More
by Xiaolingqu
August 19, 2020
Desiree, if she wasn't one of the best sales reps, would make a gifted teacher. I knew what I wanted, a used RX350. She walked me through the "ins and outs" of this technically advanced (compared to my belo make a gifted teacher. I knew what I wanted, a used RX350. She walked me through the "ins and outs" of this technically advanced (compared to my beloved 2006 RX) 2017 RX. She went beyond my expectations in getting my needs met. My hope is that Metro Lexus realizes her outstanding potential. She is more than an asset to their business. She is truly gifted. More
by Cathyjopavia
Employees Worked With
Christian Sadler - brilliant, another asset. Pay attention to him!, Desiree Payne
August 17, 2020
The experience was like none other. We have purchased a number of new vehicles and never had an unveiling of one, that was awesome experience number of new vehicles and never had an unveiling of one, that was awesome experience More
by Baw1968
Employees Worked With
Other Employees :
Tyler was very detailed in explaining the operation of the vehicle, Desiree Payne
August 16, 2020
Desiree was so helpful! As a first time Lexus buyer she has made this experience great! The customer service was amazing! Desiree made getting a new car stress free! I will definitely recommend her and met has made this experience great! The customer service was amazing! Desiree made getting a new car stress free! I will definitely recommend her and metro Lexus to family and friends! More
by Seantae.beck
August 15, 2020
Christian took care of me the minute I walked in the door. From start to finish it was seamless. I don’t have a lot of free time so he was perfectly efficient and considerate . I will most definitely door. From start to finish it was seamless. I don’t have a lot of free time so he was perfectly efficient and considerate . I will most definitely be referring clients to him. Thank you Christian and all my best to your upcoming arrival ( baby Beckham ) !! More
by Katybrahler
