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Metro Lexus

Cleveland, OH

4.9
3,114 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,114 reviews

June 29, 2020

Fantasitc All good with these folks, Christian was very helpful again. This is the second car we bought from Christian and he was my first call,. will be my fir More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2020

I have purchase other vehicle, in other dealers but none like this one. The experience that I have was the best one that someone could have got going to a dealer. Thank you Terry, for making my experience t More

by argenispichardo30
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denae Jones
June 29, 2020

The Metro Lexus team goes above and beyond for their clients. Terry Ramey is a caring and compassionate sales woman! I never worry about being taken advantage of, they always ensure the best possible pr More

by Jlong3
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2020

Every person contacted during our visits....super freindly Kevin was responsive to all questions in a low key approach to selling....a much appreciated way to deal, in my opinion. We had a pretty good idea o More

by larrylscott
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McGuire
June 28, 2020

Kevin is a friendly and kind account manager. Great customer service from beginning to end of process. Everything was prepared before I arrived. Very timely and efficient process. Professional , More

by Danita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
June 28, 2020

Kevin McGuire is my sales representative at Metro Lexus. I have been working with Kevin for about a year now. Told him we were going to the car show in Cleveland On March First and he offered us free ticket More

by rjheltzel
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sustersic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McGuire, Denae Jones
June 27, 2020

Should have gone Lexus years ago I've purchased many vehicles over the years while living in various parts of the country. This was hands down the best car-buying experience of my li More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
June 27, 2020

Nice job to all! From the time I walked in the dealership until I drove away I was treated so kindly by the welcoming staff. Kevin McGuire was a super knowledgable sal More

by tracie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McGuire
June 26, 2020

I'm a long-standing customer! I have been leasing Lexus vehicles since the early 2000s and continue to receive outstanding customer service from Metro Lexus. May 2020 was no except More

by Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cordis Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Sadler, Kevin McGuire
June 26, 2020

Very knowledgeable and got me just what I was looking for at the right price. I absolutely love my new car and I am so grateful! Highly recommend. More

by Noelhall1313
Recommend Dealer
Yes
Employees Worked With
Bosko Golubovic
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