
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Fantasitc All good with these folks, Christian was very helpful again. This is the second car we bought from Christian and he was my first call,. will be my fir All good with these folks, Christian was very helpful again. This is the second car we bought from Christian and he was my first call,. will be my first call next time I need a car. More
I have purchase other vehicle, in other dealers but none like this one. The experience that I have was the best one that someone could have got going to a dealer. Thank you Terry, for making my experience t like this one. The experience that I have was the best one that someone could have got going to a dealer. Thank you Terry, for making my experience the best experience that I ever had. More
The Metro Lexus team goes above and beyond for their clients. Terry Ramey is a caring and compassionate sales woman! I never worry about being taken advantage of, they always ensure the best possible pr clients. Terry Ramey is a caring and compassionate sales woman! I never worry about being taken advantage of, they always ensure the best possible price on their cars. It’s really incredible. More
Every person contacted during our visits....super freindly Kevin was responsive to all questions in a low key approach to selling....a much appreciated way to deal, in my opinion. We had a pretty good idea o Kevin was responsive to all questions in a low key approach to selling....a much appreciated way to deal, in my opinion. We had a pretty good idea of what we wanted. Christian was also impressive in his presentation of tech material. More
Kevin is a friendly and kind account manager. Great customer service from beginning to end of process. Everything was prepared before I arrived. Very timely and efficient process. Professional , Great customer service from beginning to end of process. Everything was prepared before I arrived. Very timely and efficient process. Professional , friendly and outgoing dealership. More
Kevin McGuire is my sales representative at Metro Lexus. I have been working with Kevin for about a year now. Told him we were going to the car show in Cleveland On March First and he offered us free ticket I have been working with Kevin for about a year now. Told him we were going to the car show in Cleveland On March First and he offered us free tickets. We decided on a Lexus rx350 luxury. He found one in Maryland that had all of the options and colors that my wife wanted. We worked out a price and they had it shipped. Had 4 miles on it! We are both 65 years old and have never had a car this nice. I would highly recommend Kevin McGuire and Metro Lexus! More
Should have gone Lexus years ago I've purchased many vehicles over the years while living in various parts of the country. This was hands down the best car-buying experience of my li I've purchased many vehicles over the years while living in various parts of the country. This was hands down the best car-buying experience of my life. Kevin was patient, professional and amazingly helpful throughout this process. I didn't know shopping could be this pleasant. Customer care and attention to detail were over-the-top. I simply can't recommend Kevin and Metro Lexus any more strongly. Do yourself a favor and stop in to see some fantastic cars and some fantastic people. More
Nice job to all! From the time I walked in the dealership until I drove away I was treated so kindly by the welcoming staff. Kevin McGuire was a super knowledgable sal From the time I walked in the dealership until I drove away I was treated so kindly by the welcoming staff. Kevin McGuire was a super knowledgable salesperson. He is hands down the nicest car salesperson I've ever dealt with. He kept me company during wait times, introduced me to everyone and answered questions I didn't even know I had. Everyone that I came in contact with was genuinely welcoming. Christian, the tech guy, blew me away with his presentation. More
I'm a long-standing customer! I have been leasing Lexus vehicles since the early 2000s and continue to receive outstanding customer service from Metro Lexus. May 2020 was no except I have been leasing Lexus vehicles since the early 2000s and continue to receive outstanding customer service from Metro Lexus. May 2020 was no exception. This is the second vehicle I leased where Kevin McGuire was the salesperson (2017 and 2020). Kevin demonstrated phenomenal customer care and exceptional status follow-up throughout the sales process. I did not think anyone could exceed the former experiences I had with Metro Lexus; but I was wrong, Kevin and his colleagues work seamlessly to make even May a May "to remember!" The vehicle delivery showcase and experience was outstanding! Thank you to everyone on the Metrox Lexus team! More
Very knowledgeable and got me just what I was looking for at the right price. I absolutely love my new car and I am so grateful! Highly recommend. at the right price. I absolutely love my new car and I am so grateful! Highly recommend. More