
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Very knowledgeable and got me just what I was looking for at the right price. I absolutely love my new car and I am so grateful! Highly recommend. at the right price. I absolutely love my new car and I am so grateful! Highly recommend. More
The renovated facility is top notch and very clean. The employees are all friendly and helpful. I was really impressed with Christian Miller. He spent quite a bit of time with me and explained the lease employees are all friendly and helpful. I was really impressed with Christian Miller. He spent quite a bit of time with me and explained the lease process in terms I could understand. He is so personable and knowledgeable about everything Lexus. What an asset to your organization. More
Greatest dealership I have ever dealt with These folks are on the ball ! Great service; they value having a great relationship with the customer, and go out of their way to exceed expectations These folks are on the ball ! Great service; they value having a great relationship with the customer, and go out of their way to exceed expectations ! I have purchased vehicles for over 50 years and this is the place you need to go to. Christian Miller is outstanding! He knows what he is selling. Very cordial, helpful, and just a great person to be around. He was able to get me a great deal on a certified RX350 and followup afterwards is outstanding. I would strongly recommend that you ask for Christian. I still stop in to see him when I come in for service. David Weaver handled all the paperwork for me. Again very personable, courteous, and great attention to detail. Enjoyable experience. More
It was the most excited experience we ever had! ALL of our expectations were met , we have been understood from our very first words! EXCELLENT! our expectations were met , we have been understood from our very first words! EXCELLENT! More
Terry is my "go to" person for sure. This is the second Lexus she helped me lease and her attention to detail is very much appreciated. The outcome is great and the experience was great. Lexus she helped me lease and her attention to detail is very much appreciated. The outcome is great and the experience was great. More
I have bought a few cars, but never have had such a great experience at the dealership. Terry was the best person i have ever bought a car from. This dealership takes care of customers and is eager to get n experience at the dealership. Terry was the best person i have ever bought a car from. This dealership takes care of customers and is eager to get new ones, we didnt spend alot of time looking at a vehicle outside before Terry came out and greeted us. No pressure, very easy process, I never felt pushed at any point, and when i had any concerns they were taken care of without any pushback. Fantastic dealership with fantastic employees. I will be back for my future cars. More
Very pleased with Terry Ramey and the whole staff at metro Lexus! Would/Will definitely recommend them to anyone looking for a Lexus! Thank you guys again for making this such a fast and easy experience metro Lexus! Would/Will definitely recommend them to anyone looking for a Lexus! Thank you guys again for making this such a fast and easy experience! More
Desiree was fun while catering to my specific needs and wants during my car buying experience. She was not pushy into quickly buying a car nor annoyed by my requests or timeline. It was very helpful that s wants during my car buying experience. She was not pushy into quickly buying a car nor annoyed by my requests or timeline. It was very helpful that she owned a Lexus herself as she told me how different things worked or performed for her. She was very honest throughout the whole process and made this a fun, exciting and less stressful experience for me. :) Maya was in training with Desiree and will be great in the sales department as well! More
A pleasant experience My husband and I visited the dealership and was happy to lease two new 2020 models. The professionalism and courtesy shown to us by Abed Darwish play My husband and I visited the dealership and was happy to lease two new 2020 models. The professionalism and courtesy shown to us by Abed Darwish played an important role in our decision to stay with Lexus. We are long term Lexus clients and have come to expect this high level of professionalism. Abed easily met our expectations. More
Bosko was very helpful and went out of his way to ensure a great experience and purchase. The dealership overall provides a great buying experience. a great experience and purchase. The dealership overall provides a great buying experience. More