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Metro Lexus
Cleveland, OH
3,117 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,117 reviews
June 04, 2020
Bosko was great. Very informative and professional.I Bosko was great. Very informative and professional. I enjoyed buying from Metro Lexus and I would recommend to everyone. My only complaint is that Bosko was great. Very informative and professional. I enjoyed buying from Metro Lexus and I would recommend to everyone. My only complaint is that my vehicle had a decent size chip in the paint on the passenger side. The dealership did a great job at hiding this. Definitely partly my fault for not thoroughly looking the entire vehicle over. More
by Ralph McCue
Employees Worked With
Bosko Golubovic, Denae Jones
June 02, 2020
Desiree was really helpful and sensitive to the current climate. I had other dealerships that I could have chosen but Desiree made my choice easy climate. I had other dealerships that I could have chosen but Desiree made my choice easy More
by Svollrath71
Employees Worked With
Desiree Payne
May 30, 2020
Desiree made the selection and purchase of my vehicle seamless and totally took the stress off the process. I’m a very satisfied customer! Thank you. seamless and totally took the stress off the process. I’m a very satisfied customer! Thank you. More
by Jenicec2000
May 27, 2020
Metro Lexus is one of the best dealerships that I've had the pleasure of working with over the last 3 vehicles. You're truly part of the family and my sales representative Rami Homsi has been checking in re the pleasure of working with over the last 3 vehicles. You're truly part of the family and my sales representative Rami Homsi has been checking in regularly. Thank you Metro Lexus for amazing customer service. Danae the Finance Manager was incredible at answering all questions as well. More
by pcsllc2008
Employees Worked With
Denae Jones, Rami Homsi
May 27, 2020
This dealership was fantastic! Christian Miller worked with me and he was amazing! This was my first Lexus so he took so much time with me. I had a wonderful experience with him and at this dealership. with me and he was amazing! This was my first Lexus so he took so much time with me. I had a wonderful experience with him and at this dealership. More
by Jpotts720
Employees Worked With
May 26, 2020
They worked well with me and my foibles. I'm always apprehensive with car dealers, but they made it easy. I would highly recommend them. apprehensive with car dealers, but they made it easy. I would highly recommend them. More
by tracker6824
May 26, 2020
A great place to buy a superior car! I’ve had a Lexus from Metro for 20 years and they are the best! I’m spoiled. from Metro for 20 years and they are the best! I’m spoiled. More
by Sherryberry43
May 23, 2020
Whole process was smooth and simple. Everyone was friendly and the dealership was beautiful! Rami couldn’t have been nicer and made the whole experience a pleasure. friendly and the dealership was beautiful! Rami couldn’t have been nicer and made the whole experience a pleasure. More
by mdiorio33
Employees Worked With
Rami Homsi
May 21, 2020
Metro Lexus made buying a car EASY, which is not typical of many dealerships! Call Terry Ramey for your next purchase, she will not disappoint! of many dealerships! Call Terry Ramey for your next purchase, she will not disappoint! More
by melissa.eichelberger
Employees Worked With
May 14, 2020
I was very impressed with customer service overall. I was impressed with her knowledge of the specific vehicles as well as providing all options necessary for moving forward with the transaction. I was also impressed with her knowledge of the specific vehicles as well as providing all options necessary for moving forward with the transaction. I was also very impressed with the overall cleanliness and presentation of the dealer as well as the perks they offer for members More
by Hopscotch48
