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Metro Lexus
Cleveland, OH
3,117 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,117 reviews
March 31, 2020
Matt was knowledgeable and professional throughout the whole leasing process. I’m extremely pleased with the overall experience. Matt has a customer for life. I would highly recommend to all family and whole leasing process. I’m extremely pleased with the overall experience. Matt has a customer for life. I would highly recommend to all family and friends who are in the market for a Lexus More
by James Dean
Employees Worked With
March 31, 2020
Matthew is beyond professional and extremely knowledgeable. There wasn't a question he wasn't able to answer for me. He's simply the best. knowledgeable. There wasn't a question he wasn't able to answer for me. He's simply the best. More
by justinhamman
Employees Worked With
March 31, 2020
Matt was extremely helpful throughout the whole car buying experience. He went out of his way to make sure everything was taken care of. I will for sure recommend this company to anyone who asks. buying experience. He went out of his way to make sure everything was taken care of. I will for sure recommend this company to anyone who asks. More
by ctimbs24
Employees Worked With
March 31, 2020
Matt was a pleasure to work with. He answered every question I had and was more than willing to help. I would definitely recommend him to anyone. question I had and was more than willing to help. I would definitely recommend him to anyone. More
by Biden4prez
Employees Worked With
March 31, 2020
Matt was very knowledgeable when it came to the product line. Very trustworthy sales person! He does need a new suit so I hope this feedback helps! line. Very trustworthy sales person! He does need a new suit so I hope this feedback helps! More
by bazientarski
Employees Worked With
March 31, 2020
I recently started looking into purchasing a new vehicle. I stopped into Metro Lexus and was greeted by Matt Long. Probably the best interaction I’ve had at a dealership. I was pleasantly surprised not only I stopped into Metro Lexus and was greeted by Matt Long. Probably the best interaction I’ve had at a dealership. I was pleasantly surprised not only with his knowledge of the Lexus line, but his knowledge of Lexus vs. competitor vehicles. I’ll be coming back to see Matt @ Metro in the near future! More
by SA
Employees Worked With
March 31, 2020
Matt is a fantastic salesman to work with his attention to detail and willingness to find the right car for us won’t be forgotten. Thankful for the top notch service we received! to detail and willingness to find the right car for us won’t be forgotten. Thankful for the top notch service we received! More
by dschaffer1118
Employees Worked With
March 31, 2020
Matt was extremely easy to work with and very helpful. Overall I was very satisfied and expect that service going forward... anything short of it will be extremely disappointing Cheers Overall I was very satisfied and expect that service going forward... anything short of it will be extremely disappointing Cheers More
by Ryan.spencer14
Employees Worked With
