MetroWest Subaru

We recently acquired a certified pre-owned 2025 Subaru Crosstrek from MetroWest, and the experience was outstanding throughout. Our sales consultant, Caitlin Meuse, demonstrated exceptional knowledge, ent Crosstrek from MetroWest, and the experience was outstanding throughout. Our sales consultant, Caitlin Meuse, demonstrated exceptional knowledge, enthusiasm, and patience during each phase of the process. She thoroughly addressed all our inquiries, ensured we were well-informed without exerting any undue pressure, and facilitated a comfortable purchasing environment. Her communication was consistently prompt, transparent, and considerate of our schedule, which we found highly commendable. The vehicle was delivered in immaculate, showroom-quality condition, and every aspect of the transaction (from the test drive to the final paperwork) was conducted smoothly and efficiently. Although purchasing a vehicle can often be stressful, this experience was collaborative and straightforward. It was evident that the team prioritizes long-term customer satisfaction rather than simply focusing on the sale. We are grateful to Caitlin and the entire dealership staff for their professionalism and positive approach. We would confidently consider returning in the future and would recommend MetroWest to friends and family. More

Had a really good experience at MetroWest Subaru. Mike was my service guy and he was easy to work with, straightforward, and helpful throughout the process. Everything went smoothly and I left satisf Mike was my service guy and he was easy to work with, straightforward, and helpful throughout the process. Everything went smoothly and I left satisfied. Would come back again. Thanks Mike! More

Marc was able to deal with all my questions, concerns and anxiety.. He was laid back and did not push me into buying anything I didn't want to. anxiety.. He was laid back and did not push me into buying anything I didn't want to. More

Dave and his coworkers worked hard to find the noise problem and got it fixed in a very timely manner problem and got it fixed in a very timely manner More

Friendly, courteous and helpful service, at a fair price, with a smile. On time and everything completed as stated. Well done! with a smile. On time and everything completed as stated. Well done! More

I bought my last 2 Subarus at Metrowest, & have not had them serviced anywhere else for 12 years. Responsive, flexible, works to develop the right maintenance plan for the way I drive. Straight shooters, a them serviced anywhere else for 12 years. Responsive, flexible, works to develop the right maintenance plan for the way I drive. Straight shooters, and follow up as promised. They’re my car guys. More

Another outstanding effort on the part of Luis and the team in the Metrowest Subaru Service Department. I called for a same day appointment due to an unexpected tire issue and they were extremely accommo team in the Metrowest Subaru Service Department. I called for a same day appointment due to an unexpected tire issue and they were extremely accommodating and also reminded me that I had free Subaru Roadside Service to change my tire so I could get to the appointment. Luis and I recapped the situation that led to my service request and the team completed the free Multi-point inspection and corrected the problem with my tire. Luis reviewed everything that was done and I felt relieved to know that the issue was successfully resolved. Always a great experience at the Metrowest Subaru Service Department! More

Friendly staff David and professional service. I had a smooth experience and appreciated their support. I had a smooth experience and appreciated their support. More

I’ve been a Metro West customer for over 10 years. The service has always been to notch.Curtesy vehicles are always available they stay open late and Saturdays as well.Recently I checked to see how com The service has always been to notch.Curtesy vehicles are always available they stay open late and Saturdays as well.Recently I checked to see how competitive their prices were and I was pleasantly surprised.The added bonus here is Subaru replacement parts. More