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Metropolitan Ford

Eden Prairie, MN

4.8
750 Reviews

12477 Plaza Dr

Eden Prairie, MN

55344

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Showing 750 reviews

June 07, 2021

I knew what I wanted before arriving. I had reached out to Mike before arriving. The process was fast. Never have I ever been out of a dealership in three hours. Mike was professional and fun. I appreciate More

by Kv5161998
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MIKE JONES
May 03, 2021

Responsive and quick to any questions, as well as friendly and helpful. I ordered what I wanted and felt good about the price, as well as warranty that came with the car. This is my second purchase w More

by ALICIA.MELBY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Beckman
April 22, 2021

Friendly and very knowledgeable. Took extra time to help me understand my options and the features of my new (to me) vehicle. I will definitely be back. More

by Lizzyreich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Beckman
April 01, 2021

Was looking for a used truck and they had one i was interested in. Mike Koch helped me at the start and even gave me his personal cell # so i could call and make sure truck was available before driving More

by bishrus
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick O'Bryant, MIKE KOCH
March 27, 2021

I’d be very careful about bring your vehicle in for service to this location. I’ve had my oil overfilled by 2 quarts and they said they rotated my tire on more than one occasion when they really didn’t More

by Rpro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jes
March 04, 2021

Would recommend doing business with Metropolitan Ford. Dean was responsive in answering questions and flexible / understanding with concerns about the purchase. Ultimately ended up working out a deal, and More

by mjhiner77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DEAN LAFLEUR
February 08, 2021

I purchased a vehicle from this dealership on January 13, 2021. I paid cash for the vehicle. On January 25th I had the vehicle looked over by my local mechanic with whom I've been doing business for 10+ yea More

by zpierson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Bjorgaard, JERRY CHAPMAN, Mike Nelson
January 30, 2021

I purchased this vehicle all the way from Virginia. It was by far the best deal I could find with so many great options included. I felt that it was risky to not show up in person and see the car for myse More

by Dshapiro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MIKE JONES
January 29, 2021

Complete garbage. We were NEVER told they do not do inspections on vehicles over 75,000 miles because they're sold "as is" instead. We were just told this over the phone by the sales manager, when we c More

by Mom of 3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
MIKE JONES, Matt Nathe
December 08, 2020

Dean has been a great help making a purchase during the virus. He made the process very easy. He is very professional and courteous. We certainly recommend purchasing a vehicle from him. More

by expcons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Lefleuer, DEAN LAFLEUR
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