80 Reviews of Metter Ford - Service Center
Had a 1 o'clock appointment got there 30 minutes early. Was told it would take 45 minutes to do the job....waited 2 hours to be told that the key cutting machine was down and I could reschedule for another Was told it would take 45 minutes to do the job....waited 2 hours to be told that the key cutting machine was down and I could reschedule for another day or buy the key and go to another dealer to get it programed and cut. Then was told they would have to check to see if they had the key....that I waited 2 weeks on before scheduling the appointment. They don't have it together and I will not be dealing with them ever again More
Charge me for a service I never received. Called me asking for payment making me feel very uncomfortable Called me asking for payment making me feel very uncomfortable More
They took great care of my truck and explained everything they were doing. They will be the only ones working in my truck they were doing. They will be the only ones working in my truck More
Could not find out the rattling issue with our 2018 f150 4x4. Was told that it was normal!!! I have another truck with the same engine, and it doesn't sound like that. Not satisfied at all with the results 4x4. Was told that it was normal!!! I have another truck with the same engine, and it doesn't sound like that. Not satisfied at all with the results. More
Dealer gad car for over 3 weeks (waiting on parts). I asked them to do maintenance (oil change etc) while they had it. Returned my vehicle without performing maintenance. Had to have them pick it up I asked them to do maintenance (oil change etc) while they had it. Returned my vehicle without performing maintenance. Had to have them pick it up again. Unacceptable. More
Overall it’s a great dealership to do business with, sales and service have been great to work with. sales and service have been great to work with. More
Great customer service. My first service call, and they took care of everything that was needed. My first service call, and they took care of everything that was needed. More