Metter Ford - Service Center

Had a 1 o'clock appointment got there 30 minutes early. Was told it would take 45 minutes to do the job....waited 2 hours to be told that the key cutting machine was down and I could reschedule for another Was told it would take 45 minutes to do the job....waited 2 hours to be told that the key cutting machine was down and I could reschedule for another day or buy the key and go to another dealer to get it programed and cut. Then was told they would have to check to see if they had the key....that I waited 2 weeks on before scheduling the appointment. They don't have it together and I will not be dealing with them ever again More

Fabulous dealership and a truly magnificent service advisor. Truly one of the best ever. 100! advisor. Truly one of the best ever. 100! More

Service is quick, staff is so nice. They always review work done on vehicle and tell you what to expect on the next visit They always review work done on vehicle and tell you what to expect on the next visit More

Charge me for a service I never received. Called me asking for payment making me feel very uncomfortable Called me asking for payment making me feel very uncomfortable More

They took great care of my truck and explained everything they were doing. They will be the only ones working in my truck they were doing. They will be the only ones working in my truck More

Excellent job of servicing my motor home. Changed oil in both the engine and generator and also corrected a check engine issue. Changed oil in both the engine and generator and also corrected a check engine issue. More

Great customer service. My first service call, and they took care of everything that was needed. My first service call, and they took care of everything that was needed. More

I am still waiting for the service writer to send me a quote on my trucks axle repair cost and materials. Been over three weeks, still waiting. quote on my trucks axle repair cost and materials. Been over three weeks, still waiting. More

Dealer gad car for over 3 weeks (waiting on parts). I asked them to do maintenance (oil change etc) while they had it. Returned my vehicle without performing maintenance. Had to have them pick it up I asked them to do maintenance (oil change etc) while they had it. Returned my vehicle without performing maintenance. Had to have them pick it up again. Unacceptable. More

Overall it’s a great dealership to do business with, sales and service have been great to work with. sales and service have been great to work with. More