Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

I went to service my 09 Chevy and had the pleasure of dealing with Mr. Mena. As I drove in he approached me and greeted me very warmly and professionally. He asked what my concerns were and immediately b dealing with Mr. Mena. As I drove in he approached me and greeted me very warmly and professionally. He asked what my concerns were and immediately began the work I needed. He also provided me with transportation to my house and had me picked up when my vehicle was ready. Because of the prompt service I received and the wonderful staff I highly recommend this dealership and will continue to use them and Eddie Mena as my Service Consultant. More

Fantastic place to bring my car in. Carlos greeted me as soon as I pulled into the service lane. He was very friendly and walked me around the car and pointed out to me the condition of my tires and any scr soon as I pulled into the service lane. He was very friendly and walked me around the car and pointed out to me the condition of my tires and any scratches I had on the car to make sure I didn't leave with new ones. I came in for an oil change and left with new front brakes after the free inspection that was offered to me. The price of the repairs were less than I thought a new car dealer would charge. The waiting room was excellet as so were the facilities. I chose to stay even though Carlos offered me a ride home with the courtesy van. I finally found a plce I can trust to bring my car in for service. More

I am very happy and satisfied about the treatment i got at this dealership! I was attended by Mr. Barreiro and I very happy with his professionalism. He listened to all of my concerns, he did a walk around at this dealership! I was attended by Mr. Barreiro and I very happy with his professionalism. He listened to all of my concerns, he did a walk around of my vehicle and inspected it in front of me and showed me the areas where it needed work. He even measured my tire thread and checked my wipers in the drive. He got me in and out FAST! I would highly recommend Miami Lakes Automall to my friends because this is how everyone wants to be treated. Keep up the good work Miami Lakes Automall! More

I loved the service, Mr. Diango Barreiro was very helpful and very nice. I do have a recommendation thou when the dealer called me to tell me that my appointment was for February for the car service they nev and very nice. I do have a recommendation thou when the dealer called me to tell me that my appointment was for February for the car service they never asked my wife how many miles the car had and that the car needed service every 5000 miles instead of 3000 miles, we never knew this. My car had 3182 miles when I took it to the dealer`s service department and I had to parked on the guest spots because I did not know what to do when you arrive at the dealer again it was the first time going in for service but it would have been nice for the same person that called me to let me know that I had to pull in and that Mr. Diango Barreiro will actually take care of which he did in the most professional way. Thank you. More

Recently I visited this dealer and I am content with the service. I rated customer service 5 because the rep was helpful, answer all my questions and gave me the prices. The quality of work was 5. They rota service. I rated customer service 5 because the rep was helpful, answer all my questions and gave me the prices. The quality of work was 5. They rotated and balanced my tires, changed a broken door handle. Everyone I came in contact with was friendly. Overall experience 5 because I have no complaints. Price 5 because it was fair. I will recommend to friends. More

November 11, 2010 To whom it may concern. I purchased used GMC Acadia 2007, vin# 1gker33717j151329 with 17000.00 miles, before warranty expi To whom it may concern. I purchased used GMC Acadia 2007, vin# 1gker33717j151329 with 17000.00 miles, before warranty expired I changed a rack and pinion because a squeaking sound coming from the steering when turning, several times I went to GMC Dealer because when I started the car the first time in a day, it shaked for a minute more or less, but the dealer never found the cause of this problem. My Acadia now have 55000.00 miles, two weeks ago starting again with a squeaking sound coming from steering , when I put my car on drive, it does not run, after one minute it starts to move slowly without power , I left my Acadia in Miami Lakes Auto mall located 166 NW 57th AVE , Miami Lakes Florida, 33014; the services advisor Mr. Diango Barreiro, he call me and explained to me that I have to replace the rack and pinion, axel seal , and purge solenoid , after 5 days I picked up my car but before leave the dealer by curiosity I opened the hood I saw the intake vacuum with glue around it, immediately I call Mr., Barreiro, he took the car directly to mechanic , he came back, he told me that the mechanic broke the part and he will order the intake vacuum, I’m upset because if I hadn’t open the hood nobody would have said anything to me, they tried to hide the fact that the mechanic broke the part. I explained to Mr. Barreiro that a day before I changed the a/c air filter, I found oil in intake vacuum; he told me that the mechanic did not find any oil residue. My car continues to have problem with the steering, it made less miles per gallon, sometime when I turn on my car after a long period of time, and I am engulfed in a smoke cloud coming from the muffler. I paid $ 1453.64 to fix my car plus I lost two days of work and I have to come back to the dealer to try to resolve the problem, by the way I feel untruth worthy, on the other hand I think that my car is a lemon car. Please help and be free to contact me. Sincerely, Jorge L ojeda (786) 355 8398 Jorgel.ojeda@yahoo.com More

Being a Customer Service Manager myself I look to be treated the way I treat people everyday. I know my products and I present them with confidence and knowledge. Lee has been a tremendous help with my treated the way I treat people everyday. I know my products and I present them with confidence and knowledge. Lee has been a tremendous help with my vehicle. I had many issues that would have been much worst if they where not caught in a timely manner. Lee is a exceptional Service Manager with commendable work ethics and i applaud him. I hope you give credit where it is due because Lee is the only reason I come to Miami Lakes Auto Mall. After the name change i was scared to start over somewhere else. When i saw Lee when it was oil change time I was so happy to know without a doubt I was in good hands. My hats off to Lee and the mechanic that worked on my vehicle. More

Service was outstanding! very happy with all the help and advise offered by the service manager and the department. very friendly, knowledgeable and fast. they communicate with me several times during the en advise offered by the service manager and the department. very friendly, knowledgeable and fast. they communicate with me several times during the entire time about the condition of my car. I was very satisfied with the results. I would definitely recommend this dealer to everyone! More

The service was great, parts were on time, people were very efficient and cooperative.Calls were returned promptly with clear and concise information. The dealership was hospital-clean and neat. Everyon very efficient and cooperative.Calls were returned promptly with clear and concise information. The dealership was hospital-clean and neat. Everyone, from the car-washers to the cashiers were friendly and seemed to appreciate my business. More

I was so surprised to find your customer service rep very informative helpful and price knowledgeable. The service was great,the atmosphere of the service parts dept was comfortable and friendly. Very clean informative helpful and price knowledgeable. The service was great,the atmosphere of the service parts dept was comfortable and friendly. Very clean and tidy. Best part was the price of your service. I wouild recommend this store to others. More