The experience with this dealershio was simply fantastic. Mr. Simonette was very genuine in his approach, making me feel as if I was some high dollar, very important person. Rick Alston was off the hook in his willingness to be sure that I got the vehicle that I was interested in and treated me as if I was a family member versus a customer.

I've purchased about 30 cars during my lifetime but never have I had a finance/business guy to treat me as well as Kevin did. These folks treated me so well that they had me beleiving that I was a high roller when I know that I've just an average guy. Once I came back down to earth I was driving away in a brand new 2013 Altima 2.5 and Mr. Simonette had the keys to my 2012 Hyundai Eleantra which he traded me top dollar for and 'ojh by the way' he called his car from the very first conversation we had because he was ready to make a deal happen for me. When I'm ready to purchase again these guys will be the ones that I seek out.

Thanks, CRPitts

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I took my Nissan in for an oil change, was told I needed brake flush, coolant flush and an air filter replaced, fine. When I picked up my car from having these services done, I was told I had a hole rusted through my exhaust manifold and it would be very expensive to repair ("couple thousand dollars") and I should take it to a shop like Midas and it could be done much cheaper. Leaving this service appointment, my car was making a new, constant, very loud humming noise. I called the warranty company and learned that this repair would be covered under my warranty. I called the service department back and was questioned about when/where I bought my car because they did not know I had a warranty, apparently they use a different warranty company. The service provider did not offer to bring my car back for repair and quickly got off the phone. When I called back, I was given the run-around "oh, Mike helped you before, he's at lunch and will call you back," which never happened. I called again the next day asking for the manager and was then allowed to make an appointment. When I brought my car in, with my warranty, I was told there was not a problem with my manifold ("you told your warranty company you had a hole in your manifold, that's not true"), that a flange had broken or rusted and that was not covered under the warranty. I asked them not to do anything else. When I picked up the car, it was making a new rattling noise. I took it to a mechanic recommended by a coworker. Upon taking a cursory glance under the car and hearing the noise, he tells me not to return there, "they have disconnected your exhaust and broken the flange and it will need to be welded." This is from a guy that had no stake in the car, he had already told me he doesn't work on Nissan's but would refer me to someone else. I am totally disappointed this MJ Nissan place was dishonest and crooked!

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Mark did a great job listening to what I needed, advocating for my auto and price needs, got me a great deal, and has followed through after the sale with the ordering of a couple of specialty additions and checking in on my satisfaction.

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This is an outstanding dealership. I had extensively researched the Altima before my visit and my expectations have been fully met. My trade-in was fair and the ultimate price as good as, or better than, I could find anywhere. My wife and I have been with this dealership for years and we have never been dissatisfied with its service.

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I was referred toTravis and I m glad, because I had a wonderful experience with Travis. He really did everything he could to help me get in a car and explained things very well.

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We were in the market for a car and I had already decided that I wanted to purchase a Nissan. We decided that before going to any other dealership that we would go to the Michael Jordan Nissan first, and see the options they had. We immediately met Travis, and he was more than wiling to show us what they had and answer any and every question that we had. And we had several questions, seeing as though this was our first vehicle purchase..ever! We saw the Altima, that I now own and immediately fell in love with it. Travis immediately jumped on it and started the paper work and gave us options on how to purchase the vehicle we went in on a thursday and a week later I got to drive the car home. Kevin who was the financial advisor was also super friendly and we had the most ridiculous conversation while finishing up and signing all the paperwork. I absolutely love the staff that work there and they really make the car buying experience so easy and completely stress free. I would absolutely go back to this dealership and buy several cars from them. If you're looking to buy a car, and are not sure what to get please check this dealership out and i guarantee you will fall in love with what they have. I have always loved the nissan brand and i feel absolutely great about our purchase. Thank you to Travis and Kevin for making our first car buying experience so memorable and so enjoyable! :)

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This is the third vehicle that my family has purchased the past from Michael Jordan and we've always been pleased so we decided to come back when I needed an alternative vehicle.

Mark was outgoing, friendly, knowledgable and able to quickly find several options that fit my budget. The whole process was smooth, quick and to the point; which I appreciate very much. The financing was quick and painless as well. Both Mark and Kevin were able to get us in and out and with a car included!

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I had an excellent experience working with Michael Jordon Nissan staff; from Corrina working me through the internet, to Rick meeting with me and showing me the different options in Altima and to Kevin finalizing the deal with a service package. Best car buying experience!

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Travis Lunsford is an awesome salesman. I highly recommend the dealership overall, they made the process very simple and worthwhile. I would not go anywhere else to service my car or purchase!

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My fiancé and I found ourselves in the market for a new vehicle, as one of ours was no longer functioning properly. After doing a lot of research online, looking at various types/brands of vehicles, we narrowed it down to either a Nissan Rogue or one other make/model. As we continued to do our research, we were coming across some decent prices on used Rogues and started to explore our options some more. One night, as I considered researching, I found myself on the Michael Jordan Nissan site looking at used vehicles. While there, I decided to take a look at the new (2013) models as well and I was pleasantly surprised to see some of the Rogues they had in stock were listed at prices that were within $5000 or so of the used models we had been considering elsewhere. I clicked on the "Get ePrice" link and received a phone call from Corinna the next morning. She quoted me a price (including incentives) that brought the price for the new vehicle within $2000 of the used vehicles we had been considering elsewhere. She emailed me the price she provided me verbally so that I had it in writing. After responding to her via email about possibly setting up a test drive, I received an email back from Tiffany Roberts and set up an appointment for a test drive with her for later in the week.

Upon our arrival to MJ Nissan, we were greeted by Raheem Wilson, who explained that Tiffany wasn't going to be able to meet with me (us), but that she specifically referred us to him for our visit. Raheem was nice, courteous, and extremely personable. After a little confusion regarding the specific vehicle we were going to be test driving, we were on our way, driving around to get a feel for the handling of the vehicle and chatting with Raheem along the way. The test drive was the last thing that we needed to do in order to determine if we wanted to purchase the vehicle, and it passed the test! He didn't try to up-sell us, he didn't pressure us into any actual purchase, he just let us make our own decisions. He brought us over to his desk, filled out the required paperwork to pass along to the finance department, and we waited... though not nearly as long as I imagined we would be.

It's at this point that Ken Massenburg came over and started asking some questions so that he could get the financing in order. He left for a couple of minutes to get things squared away, and then came back to get us and sat us down in his office to discuss what our options were. He was earnest, honest, and forthright with all the different options we had regarding payments/financing and any additional warranties/maintenance information. At this point, it was time to fill out all the final paperwork and get some signatures from us. Throughout this entire time with Ken, we discussed everything from our families, to our interests, to car related things. At no point did we feel like he was giving us a "hard sell" on any information he provided, and this made for a much more pleasant experience in getting things finished.

We drove off with our new Rogue that morning, and have yet to regret that decision. We have no qualms in referring anyone we know to Michael Jordan Nissan, as well as Raheem and Ken specifically.

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