Michael Jordan Nissan
Durham, NC
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457 Reviews of Michael Jordan Nissan
Great No Pressure Buying Experience Everyone at this dealership was great to work with, no pressure and no gimmicks. Followup from the service department for future visits and the benef Everyone at this dealership was great to work with, no pressure and no gimmicks. Followup from the service department for future visits and the benefits included with the purchase here was GREAT. More
All things are possible if we believe Raheem was helpful, and met me where I was, and helped me find a car to fit my current needs, and within the price range I could afford. Thanks J Raheem was helpful, and met me where I was, and helped me find a car to fit my current needs, and within the price range I could afford. Thanks Jathan More
#Team23 :) It was a very smooth and pleasant experience end-to end. I really enjoy making business with Michael Jordan Nissan (now on my 3rd purchased there),I a It was a very smooth and pleasant experience end-to end. I really enjoy making business with Michael Jordan Nissan (now on my 3rd purchased there),I also continue to service my vehicle there! Shout out to my car salesman- Travis Lunsford!! :) More
Outstanding customer service! The staff at Michael Jordan Nissan went above and beyond the call of duty to make a horrible situation, fantastic. My previous car needed a new $5,000 The staff at Michael Jordan Nissan went above and beyond the call of duty to make a horrible situation, fantastic. My previous car needed a new $5,000 engine so the service consultatant, Tai, said they would work with me to find a better solution. When I came back Tai took me to meet Raheem. Raheem worked an absolute miracle and got me into a new car! I am so grateful for all the wonderful staff at MJN. Since buying my new car I have been back for two oil changes and Tai and John in service have been spectacular. I am so thankful to be in the best hands at MJN. More
Smooth Sailing Throughout I guess it helped that I knew exactly what I wanted. It was not available in Durham, but they found it for me in Virginia and it didn't take too long I guess it helped that I knew exactly what I wanted. It was not available in Durham, but they found it for me in Virginia and it didn't take too long to get to North Carolina. Someone (can't remember who, but in a supervisory position--he knows who he is!) talked me out of the color I thought I wanted and he was absolutely right. I love my Quest (third one I've gotten from MJN) and was more than happy with how everything was handled. Maybe changed the stereotype of car salespeople for me! More
Great job by the entire team.. Last time I bought a new car I was at the dealer nearly all day - never want to do that again. In this case, Rick was able to work all the details ou Last time I bought a new car I was at the dealer nearly all day - never want to do that again. In this case, Rick was able to work all the details out with me over a few days of emails, get exact truck I wanted, and get all the paperwork (minus my signatures of course) before I every walked into the place. Travis and Jessica took care of me then, and we were in and out, including a test drive, in an hour. Everyone was very nice and good to work with, certainly a much improved experience over my last car purchase at Toyota. If the truck turns out to be as reliable as my old Toyota, I'll be back without doubt.... Thanks Barry More
fast and friendly We knew what we wanted, and Raheem got us the car we wanted at the price we wanted and had everything ready to go when we got there. Easy car buying e We knew what we wanted, and Raheem got us the car we wanted at the price we wanted and had everything ready to go when we got there. Easy car buying experience with a toddler in tow- in and out quickly. More
Thank you Alice! Every visit for me is a pleasant one thanks to Alice in the Service Dept. She is always polite, professional and she helps you based on the customers Every visit for me is a pleasant one thanks to Alice in the Service Dept. She is always polite, professional and she helps you based on the customers needs. No matter the service I am getting, whether its an oil change or more in depth service, I know that Alice will help me through the process and she does it with a smile! Thank you so much! More
Not the right way to treat costumers! I work with people, and I know that there are times when one would not agree to "the costumer is always right" that also does not give the right to be I work with people, and I know that there are times when one would not agree to "the costumer is always right" that also does not give the right to be disrespectful either. Purchased my vehicle from the Hispanic sales team and so I would expect to feel welcomed by them at the dealership. My last visit I technically was treated as a criminal by Marcelo...the Director of the Hispanic sales team! Tai from the service department was also very rude and disrespectful. The dealership may not be the worse, but there are certain people who do not represent it well! Thanks to Sergio who will do what he can to help his costumers. Thank you for your service Sergio Gomez. More
Team 23 The awesome team I had made this car buying experience the best I've ever had!!! Loved working with everyone who helped me !!! I'll always come back h The awesome team I had made this car buying experience the best I've ever had!!! Loved working with everyone who helped me !!! I'll always come back here to buy or trade my vehicles!!! More