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Michael Jordan Nissan

Durham, NC

3.6
457 Reviews

3930 Durham Chapel Hill Boulevard

Durham, NC

27707

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457 Reviews of Michael Jordan Nissan

November 07, 2014

Great No Pressure Buying Experience Everyone at this dealership was great to work with, no pressure and no gimmicks. Followup from the service department for future visits and the benef More

by tlmitchum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hooker, Mark Osoro, Jeremy Peace
November 07, 2014

All things are possible if we believe Raheem was helpful, and met me where I was, and helped me find a car to fit my current needs, and within the price range I could afford. Thanks J More

by jbarret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Padfield, Raheem Wilson
November 07, 2014

#Team23 :) It was a very smooth and pleasant experience end-to end. I really enjoy making business with Michael Jordan Nissan (now on my 3rd purchased there),I a More

by MurielD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raheem Wilson, Travis Lunsford
November 07, 2014

Outstanding customer service! The staff at Michael Jordan Nissan went above and beyond the call of duty to make a horrible situation, fantastic. My previous car needed a new $5,000 More

by Kimberly Rider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raheem Wilson
November 07, 2014

Smooth Sailing Throughout I guess it helped that I knew exactly what I wanted. It was not available in Durham, but they found it for me in Virginia and it didn't take too long More

by yourchoice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Osoro, Tiffany Roberts
November 07, 2014

Great job by the entire team.. Last time I bought a new car I was at the dealer nearly all day - never want to do that again. In this case, Rick was able to work all the details ou More

by bks0101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Simonette, Travis Lunsford
November 07, 2014

fast and friendly We knew what we wanted, and Raheem got us the car we wanted at the price we wanted and had everything ready to go when we got there. Easy car buying e More

by heelz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raheem Wilson
November 02, 2014

Thank you Alice! Every visit for me is a pleasant one thanks to Alice in the Service Dept. She is always polite, professional and she helps you based on the customers More

by htbarlow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alice Hinnant
Nov 03, 2014 -

Michael Jordan Nissan responded

Thank you for sharing your kind words about Alice. She is truly a wonderful asset to Team 23 here at Michael Jordan Nissan and we are thrilled that she has been able to provide you with exceptional customer service time and time again! Thank you for being part of the MJ Nissan family!

October 30, 2014

Not the right way to treat costumers! I work with people, and I know that there are times when one would not agree to "the costumer is always right" that also does not give the right to be More

by Rogue413
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sergio Gomez
Nov 12, 2014 -

Michael Jordan Nissan responded

Thank you for your review Jacky. We appreciate receiving feedback. At Michael Jordan Nissan we strive to provide exceptional customer service and support in all aspects of purchasing your vehicle and beyond. We understand that you have spoken and met with Rick Simonette our General Sales Manager and have worked towards an amenable solution. It is our hope that your confidence is restored with our staff and that we can continue to earn your trust. If you feel we've been able to help fix outstanding concerns you've had, we'd appreciate it if you would amend your unsatisfactory review. If you have any additional questions or concerns, please do not hesitate to contact Rick Simonette directly. He will be happy to speak with you again. Thank you and have a great day.

October 27, 2014

Team 23 The awesome team I had made this car buying experience the best I've ever had!!! Loved working with everyone who helped me !!! I'll always come back h More

by Valriemoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Simonette, Mike Mason, Derrick Banks, Jeremy Peace, Lisa Mason
Oct 28, 2014 -

Michael Jordan Nissan responded

Congratulations on your new vehicle and welcome to the Team 23 family at Michael Jordan Nissan. We pride ourselves in having the best team in the industry; and we are thrilled to hear that your experience was exceptional! We look forward to serving you for many years to come. If you need anything, please do not hesitate to contact us. Thank you!

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