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Compass Volkswagen - Service Center

Middletown, NY

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77 Reviews

77 Reviews of Compass Volkswagen - Service Center

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June 19, 2013

Tom Stark provided excellent customer care and service to both me and my 2013 VW Jetta TDI Sportwagen and will gladly return to Compass Motors for mey next service appointment! More

by sgilliland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Stark
June 08, 2013

Service representative (Austin) was very polite and informing. He made sure I understood what was being done to my car and made sure the right person attended to it. He was also able to assist with how More

by yungsmith12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Andolsek and Rob Nestor
June 06, 2013

Service advisor was very pleasant. He was diligent in making sure I was satisfied with the service. I would definitely return to Compass for future service. More

by thorlfd19
Price
Recommend Dealer
Yes
Employees Worked With
Austin
May 23, 2013

Very polite professional and personable. I was helped as soon as I walked into the door until I literally drove away. Will intend on coming back for any other motorvehicle issue, the car runs prestine. More

by Mcortese21
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan basten, Saturno Ramirez
May 18, 2013

The work was done quickly and everyone was very cool. Best dealership experience I ever had. I will buy a gently-used 2014 Mazda 6 from Compass Motors in about 2 years. More

by funkpoppy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin and other nice guys
May 08, 2013

Overall, I'm pleased with the prompt service at compass motors. The only thing I didn't like was a little bit of oil left on the of the motor cover due from the oil change performed. Besides that I More

by Boxer35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
April 30, 2013

While I do not enjoy paying out large amounts of money for car repair -- your service rep. Ryan made the process as painless as possible and was even able to offer me a discount for services provided. T More

by Schuettich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
April 28, 2013

Very easy to schedule an appointment, explanation of service was complete and accurate. Austin was friendly and available to answer all questions, advised on recommended and truly optional services. Veh More

by andrewbuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
April 25, 2013

I purchased my Tiguan at Compass a few years ago after shopping around other dealers and brands because of their commitment to customers and the community. I just brought in my SUV for a large maintenanc More

by DeniseM230
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
March 06, 2013

Austin is great to work with. Prices aren't extremelly high. thank you. I was able to wait while the service was being done, and there was even a free coffee machine. Work started promptly a More

by Bernie51
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
austin
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