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Midlands Toyota
Columbia, SC
4,040 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,040 Reviews of Midlands Toyota
December 14, 2021
Communication with the service refer was very poor. Ref did not fulfill his part of the service by not returning the call to get a estimate cost before work was done on my vehicle. Also they tried to charg did not fulfill his part of the service by not returning the call to get a estimate cost before work was done on my vehicle. Also they tried to charge for replacing air filters that was basically new with theirs. After calling them out on a few things they said they'll put my air filters back in but they did not thinking that I would check behind them to make sure it was done. They told my wife needed certain things needed to be done when in fact it really didn't needed to be done. I am displease with the way these mechanics and service refs take advantage of women when they bring there vehicles in for service. They are one one of the biggest ripoff at car dealerships, especially this one that gets these women feeling if they don't fit that or service the part their vehicle will stop working if they do not follow the service mileage chart they have. This leaves them to spend unnecessary money and a high bill. More
by shorty
Employees Worked With
Jeff Bowers, Daniel Peterson, Randy Creech, Matt MacIntyre
Helpful October 19, 2021
month and 1/2 later they have not followed up to fix the recall on our vehicle, Update: arrangements were made with a local dealership to fix the recall, Just waiting for minor body repair. recall on our vehicle, Update: arrangements were made with a local dealership to fix the recall, Just waiting for minor body repair. More
by ROXYCREECH
Verified CustomerEmployees Worked With
Randy Creech, HOPE NELSON
October 18, 2021
My service advisor was personable, thorough, and efficient. I bought my car brand new in 2019 from this dealership so I try to keep my service and maintenance. I had actually received a coupon in th efficient. I bought my car brand new in 2019 from this dealership so I try to keep my service and maintenance. I had actually received a coupon in the mail for free 45k maintenance , but was disheartened when I lost it. I arrived at the dealership and found out that my tire rotations were included as a lifetime benefit since I purchased the vehicle from them. Woo hoo! More
by latashamack01
Employees Worked With
Victor Torres
October 14, 2021
Everyone was very pleasant and helpful. However, I had made an appointment, but I still had to wait 30 minutes before they would take my car. It took them 3 1/2 hrs to rotate my tires and change my oil. T made an appointment, but I still had to wait 30 minutes before they would take my car. It took them 3 1/2 hrs to rotate my tires and change my oil. That is why I did not give 5 stars. More
by Rachel Rae
Employees Worked With
Carlos Rivera
