Midtown Kia

Above and Beyond The service team was so helpful. They greeted me the moment I arrived with a smile! The manager lead me to the lounge area where I was offered coffee The service team was so helpful. They greeted me the moment I arrived with a smile! The manager lead me to the lounge area where I was offered coffee and a snack. My granddaughter enjoyed some time in the playroom before they brought the loaner vehicle up. They went the extra mile to make sure her wheelchair would fit in the vehicle. I mentioned that I had a slow leak in one of my tires and they found a nail in it and plugged it free of charge! My visit, which I had dreaded, turned out to be amazing! Many thanks! Cathey Williams More

Took Soul in for Recall Service I was told it would take 1.5-2 hours to fix an issue due to a recall. I showed up to pick up the car after two hours and it wasn’t ready. No one calle I was told it would take 1.5-2 hours to fix an issue due to a recall. I showed up to pick up the car after two hours and it wasn’t ready. No one called to tell me it was delayed. I had to wait another 45 minutes. No one in service checked in to give me updates during the extra time. However the owner was there and checked in with me, apologized & offered me snacks/drinks. FYI they have tons of snacks & drinks in the waiting room. They’re all free & a nice amenity. I had my young nieces with me & they kept occupied in the playroom (although the toys look like they could use a cleaning). Overall the service was good but the communication was poor. More

AC repair AC went out on our 2017 Niro. Had to wait for several days on the part, but was given a car to drive. This helped with the inconvenience of not having AC went out on our 2017 Niro. Had to wait for several days on the part, but was given a car to drive. This helped with the inconvenience of not having our car. When we got our car back, it had been washed and vacuumed. Very nice extra touch More

Very professional Andre Starks was very professional and helpful would highly recommend midtown Kia based on the way Andre handled the whole sale ... thanks Andre!! Was Andre Starks was very professional and helpful would highly recommend midtown Kia based on the way Andre handled the whole sale ... thanks Andre!! Was at another Kia dealership 3 days prior and had agreed on price but would not honor it because we were paying cash. Once again thanks midtown More

Awesome Experience! The transaction was the easiest and we'll organized that I have ever experienced. I would recommend this dealership in a heart beat. Good job The transaction was the easiest and we'll organized that I have ever experienced. I would recommend this dealership in a heart beat. Good job More

Great service This was my first oil change on my new Kia Soul and at Kia ever (been driving Kias for about 10 years now). Everyone was friendly, even those not invo This was my first oil change on my new Kia Soul and at Kia ever (been driving Kias for about 10 years now). Everyone was friendly, even those not involved in the service dept. The wait wasn't very long, the price was reasonable, the waiting area was very comfortable. It was a great experience that I would definitely recommend. More

Fast and courteous I wasn't sure what was going on with my Kia when I brought it in but they fixed it quickly. They also checked and repaired issues that were under a re I wasn't sure what was going on with my Kia when I brought it in but they fixed it quickly. They also checked and repaired issues that were under a recall. They found a problem and let me know what I needed and gave an estimate. They were quick and polite. Much appreciated. More

Gentle and kind They worked for customers' benefits and also honest. I satisfy their effort. I will highly recommend the dealer to the others. Their work is fast an They worked for customers' benefits and also honest. I satisfy their effort. I will highly recommend the dealer to the others. Their work is fast and accurate. More

Exceptional The staff was friendly and service quick. I highly recommend the service department. This is a very clean facility in a great location. Will have a The staff was friendly and service quick. I highly recommend the service department. This is a very clean facility in a great location. Will have all work on my Optima there. More

Awesome! Andre and Brent made our car buying experience very pleasurable! After talking to another Tulsa Kia dealership all day; Midtown Kia beat their price! Andre and Brent made our car buying experience very pleasurable! After talking to another Tulsa Kia dealership all day; Midtown Kia beat their price! Thank-you Midtown! More