My wife and I went to Midway Nissan on June 11th after I was in an accident that totalled my car. We were looking for something comparable to our 2010 Mazda 3 that was totalled. We loved that car. We would of stuck with a Mazda but, due to some unfortunate events like much of the country, we don't have the best credit score. We were looking for a dealership that "specializes" in helping people like us, like Midway advertises.
Once we arrived we were greeted at our car door by a salesman. May be a little over anxious but that's how dealerships roll. Once we told the salesman that we had already talked to someone on the website, he was happy to walk us inside to find the person we talked to.
We had explained our situation with needing a car and our credit history. We were looking at a pre-owned vehicle but they explained that it would be easier to get us into a brand new car due to term length, to get a payment we could afford. The Salesman was helpful in helping us get a car we wanted but was upfront with how our credit and price range would hinder us, not it a bad way, but it was nice they were up front.
One of the very few down falls was they were a little pushy with one particular car. We learned we would only qualify for a Versa, which was fine after I got over the fact we couldn't get a Sentra lol, but they wanted us to get one Versa in particular and I had to explain numerous times that I did not like the interior color. It took a few times of reiterating this until they offered to find one with a darker interior.
One of the other gripes I had was with the "detail" department. After we signed all the paperwork, they said we had to wait a few mins while the detail department got it cleaned and looking for us. They didn't do a very good job. They were probably slammed as well but I'm not sure.
The process was super long but I don't think it was the staffs fault. It was a Saturday and the place was packed so I'm pretty sure they were doing the best they could.
Besides being a little pushy and the detail department, they did a good job. They never once lied to us and they never promised anything they couldn't deliver on. They were upfront the whole time on how limited we would be because of our credit and never tried to force us into a monthly payment we couldn't afford.
I Recommend This Dealer:
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