I was recently in a car accident and as a result, my car was totaled. I had bought the car that was totaled at Peoria Nissan, but the experience there was just not that great. I wanted to buy another Nissan, since my Nissan was a great car. I decided to try a different dealership and I picked Midway Nissan.
I was greeted by Michael as soon as I got out of the car. I told him that I found a great deal on the internet for a Nissan Rogue and he worked very hard to get me the deal that I found. He was very friendly, personable, and funny. During my test drive, he was cracking jokes in the backseat, making me feel very comfortable. The entire "buying" process was great and ran very smooth. There was no "back and forth" between the salesman, manager, and finance department that I cannot stand, that I have dealt with at other dealerships. The only downfall, which was not Michael's fault, was the fact that I could not take the car home right away. The car was blocked in by a white van, who supposedly was on vacation, and would not be back until Monday.
I came back the next day to get my car. At this time, I was able to test drive it again, and just like the first day, Michael was comedian. He was very funny, and fun to work with. It was definitely apparent he was new, as I feel he was not as knowledgeable as he should have been for a salesperson. When I would ask him multiple questions about the vehicle, such as, "where is the gas release button?" he had no idea and had to look for it with me. He also failed to tell me that my antenna was in my glove box. He did help me set up my hands free Bluetooth in the car for my cell phone prior to driving the car off the lot. The car had multiple scratches all over the hood, sides of the car, and the roof. Both Michael and the Sales Manager wrote up a "We Owe" and were very willing to fix it.
I love my Nissan Rogue and my overall sales experience was great. The only recommendation is that Michael have a little more training to be more knowledgeable on the car. I know it will come in time, and everyone has to learn right? All-in-all, my experience was way better than Peoria Nissan. I will definitely recommend family and friends to Midway Nissan! Thank you!!
I Recommend This Dealer:
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