Read Reviews Midwest Superstore

Midwest Superstore

Midwest Superstore

1100 East 30th Avenue
Hutchinson, Kansas 67502


(620) 662-6631

Manufacturers: Ford, Toyota, Lincoln

Write a ReviewWrite a Review

  • Customer Service:

    4.6
  • Quality of Work:

    4.8
  • Friendliness:

    4.6
  • Overall Experience:

    4.5
  • Pricing:

    4.7

24-Month Rating

based on 21 reviews

4.6

4.6 out of 5

23 lifetime reviews

Midwest Superstore

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Certified: Midwest Superstore

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Midwest Superstore has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Midwest Superstore

We are your TRUE Hometown Ford / Toyota dealership in Hutchinson, KS. Our continued commitment to great customer service mixed with a low overhead straight forward approach to earning your business helps us to ensure that our customers are completely satisfied. At MidWest Ford - Toyota, we realize that you are the reason we are here..... "Isn't it time you experience the MidWest difference?"

Sincerely,

John Manley
Internet Sales Director


Genereal Sales Manager

Our Location

Sales/Showroom

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 7:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 3:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:30 AM - 3:00 PM

Sunday: Closed


Our Amenities

bkerovac101
3/14/2013 1:31:20 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Clint ThomasClint Thomas
  • Customer Service:

    1
  • Quality of Work:

    3
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    1.4

My Review Of Midwest Superstore :

my 85 year old mother brought her car in to have some work done on it. The price or estimate went from $192. Then when their Toyota lead mechanic" Fritz ( Fredrick Benson)GOOFED UP. On my mother's car the estimate went up to the tune of $1500. Clint Thomas covered up for his mechanic and has refused to correct his mechanic's mistake unless my 85 year old mother pay 's them $1500 dollars. My mother is 85 years old and you are only taking advantage of her Client Thomas and Fritz Benson. Shame on you both!!!!

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drivR88
2/20/2013 12:05:44 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jerry JohnsonJerry Johnson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Midwest Superstore :

I bought my new 2013 Toyota Avalon in New York, where I live. I wanted to purchase the extended warranty, and researched prices on line, as well as through the local dealers. There was such wonderful feedback, on various sites, about Jerry Johnson, that I decided to contact him. That was a great decision. Jerry was everything they said: informative, quick to respond, pleasant, and most importantly------offered a fantastic price for the Toyota Extra Care Platinum warranty, with no deductible. Everything was delivered in the time frame as promised. Thank you, Jerry, for such a positive buying experience.

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rebroker
2/12/2013 2:17:17 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jerry JohnsonJerry Johnson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Midwest Superstore :

My wife & I just bought a new 2013 Toyota Venza AWD LTD from a dealer here in Wisconsin and are extremely happy with that dealership. However while signing the final paperwork an offer to purchase a 7 year, 75,000 Mile, $0 Deductible Toyota Extended Care Platinum Warranty was presented to us that kind of caught us cold. It was a lot of money (about $1,500) so we declined. After we got home we went on line to investigate the warranty further and not only found it to be something we were definitely interested in but Jerry Johnson's name kept popping up as a great guy to contact. Needless to say I e-mailed Jerry around midnight, got a reply a few minutes after 8am the next day and after a couple quick phones calls and supplying him with the basic vehicle info we purchased a 7 year, 100,000 mile Extended Care Platinum warranty for over $600 LESS than our dealer wanted for the 7 year, $75,000 mile one! Needless to say we are thrilled. We could not have been treated better. Jerry offered us a wealth of experience, straight answers, friendly service and a fantastic price! He made this doing this a no hassle, pleasant experience and I would recommend him & Midwest Toyota to anyone. Thanks again, Jerry! JM & YM, Woodruff, WI

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bbjf
2/1/2013 4:11:24 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jerry JohnsonJerry Johnson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Midwest Superstore :

We recently bought a new Toyota in New England, where we live. We wanted to get a Toyota extended warranty for our new vehicle, and shopped around via the internet (the prices vary widely among Toyota dealerships). We ended up buying our warranty through MidWest Superstore. Although we live quite a distance from Kansas and never got to meet him in person, Jerry Johnson of MidWest Superstore offered great customer service from start to finish. He was knowledgeable, professional, and trustworthy. We are happy to recommend him, and this dealership, to others. Thank you Jerry!

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manalive
1/21/2013 10:46:46 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jerry JohnsonJerry Johnson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Midwest Superstore :

My wife and I live in Wisconsin and love Toyotas. We have a 2008 4Runner and just purchased a used 2010 Tundra with 1 month of factory warranty left. I use the Toyota forums to search the vast amount of information that exists on these venues, and when visiting these sites you will see for yourself people post over and over again, contact Jerry Johnson at Midwest Toyota when you want a Toyota warranty. My wife called Jerry and he is indeed a great guy who is very friendly, fair and well informed about the warrantys. Jerry treated my wife with respect and took the time to explain the different choices and terms that are offered. We bought a 8/75K Platinum-0-Deductable Toyota factory warranty for less than half the cost of what we were quoted from dealerships up here. We would highly recommend contacting Jerry Johnson at Midwest when shopping for a Toyota warranty. Thanks again Jerry. Mike & Deb M. Waukesha, WI.

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mservis
10/23/2012 9:20:17 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tracy DeanTracy Dean
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Midwest Superstore :

Saw an add for the car I wanted on the internet and called. This dealership is very far away from where I live in another state (180 miles) and even though I was very interested in the car, it was very difficult for me to get away to go that far to look at it. Tracy Dean, my sales person, agreed to meet me half way on his day off and bring the vehicle for me to drive. He was so friendly and helpful and we feel like we got a great deal!

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la.stout
10/3/2012 8:39:30 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tracy DeanTracy Dean
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Midwest Superstore :

Tracey Dean was the best car salesman I have ever dealt with! He was friendly, worked hard to get me the best price by far versus anybody! I will buy my next car from MisWest Toyota in Hutchinson, KS ( even though it is 3 hours from where I live)!

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designlady
4/11/2012 10:35:06 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim TurnerJim Turner
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Midwest Superstore :

Jim had no trouble getting my Sienna scheduled for service quickly even though I was calling the afternoon before I needed it in. The 30K "mini service" was done promptly even though I arrived late for the appointment!

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mshutchison0312
3/25/2012 7:28:33 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rick KitchRick Kitch
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Midwest Superstore :

We purchased a 2011 Ford Escape earlier this month from MidWest Superstore. We so enjoyed working with Rick Kitch. He was very personable, professional, respectful and courteous and made our car buying experience very pleasant. Appreciated the friendly staff and the service and care we were given.
Mike & Susie
Hutchinson, Ks.

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nocnurs@hotmail.com
2/11/2012 11:14:27 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nick Newsom
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Midwest Superstore :

We located a used Mustang online and drove 3+ hours to look at it. Car was in great condition as described and great customer service. Would recommend Nick and this dealership to anyone. Staff stayed after hours to complete the sale/paperwork. Staff very friendly and respectful. This was our first purchase from Midwest Superstore, will definitely consider them for next purchase. Thank you Nick and staff!

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