Mike Calvert Toyota
Houston, TX
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Courteous; great listeners; desire to provide excellent service; respectful; thorough assessments; answer questions patiently to make certain customer understands car's needs and why service; respectful; thorough assessments; answer questions patiently to make certain customer understands car's needs and why More
Very professional, considerate, patience and respectful. Very knowledgeable. Making car buying smooth and easy. Will highly recommend him Very knowledgeable. Making car buying smooth and easy. Will highly recommend him More
Outstanding customer service! Big Al wasn't pushy, he was friendly and informative. Armando was thorough explaining the financial side. I am pleased with my new car and the attent Big Al wasn't pushy, he was friendly and informative. Armando was thorough explaining the financial side. I am pleased with my new car and the attention to detail along the way because of these two guys. I highly recommend buying from them. More
Always receive excellent service with Andrew. Very professional and will always be our service guy.. All workers are very courteous and professional. Recommend to all.. Very professional and will always be our service guy.. All workers are very courteous and professional. Recommend to all.. More
When I arrived no one greeted me or showed me where to go but someone eventually said hi and happy Friday but still didn’t ask me did I need help but I eventually I made my way to the front desk and checked but someone eventually said hi and happy Friday but still didn’t ask me did I need help but I eventually I made my way to the front desk and checked in for my 12 o’clock appointment , some man in a blue suite did ask me if I was being helped and I said yes, and he didn’t say well thank you for coming in with a smile, he just turn and was trying to catch his next deal, but I was shown were to seat and about a few minutes later, my rep came and that’s when my experience changed, he greeted me and my guest and welcome me, told me since I was there early, his co worker would be helping us today and I said cool, he was very nice and was very observant, he understood what I was looking for and keep my budget and down payment in mind and locked it in, he tried to put me in a Prius and me in a Prius is a no go, then this blue ford fusion pulls up and he said what about this one it just got here, and I was like xxxx yeah, we took it for a test drive he explained the trim and there is no better car within my budget then this one so guess what I got a fusion, after that I had some place to be and they expedited my loan process(he was also pretty cool and explained everything)and how much I was gonna pay went up but I know the lord had me so I said ok to everything paid and left and said I would pick up my car later, later comes and my experience changed again, I get back to lower payments !!!!!!!!!! And still a great deal compared to my other car buying experience, shot out to Danny the loan officer, Cheit( sorry for not spelling your name right) and Louis( who is making sure I get my gift card and the detail work I need done to the car)for doing all they can, next time show me where you hide the snacks. Thank you with love and see you later More

