Non pressuring, willing to serve, with a drive to exceed expectations.
These are some of the qualities you can expect from Mike Erdman Toyota. When you walk up to the dealership you can expect to be greeted by a friendly face. I didn't feel like I was ambushed in desperation, instead, I was welcomed by a friendly associate with a true desire to help people. I feel like my sales consultant, Brian, actually enjoys his job; helping people.
Mike Erdman Toyota believes in their product. With product confidence, they did not need talk negatively about other companies or brands to convince me that this was the right decision.
Brian Fox was knowledgeable and informative. He followed up with me periodically, and did what he promised. Brian was prompt, and always available when I needed. Mike Erdman Toyota is the only dealership that took me seriously and followed up with me, even though they knew I wasn't ready and was looking other places.
I made my purchase a week later with Brian.
He had stayed behind to help me transfer all my stuff from my old car I traded, into my new vehicle. Even though the dealership had closed by this time, Brian stuck by my side and helped me to the end.
I still receive the same quality customer service after my purchase was made.
Still haven't heard back from other dealerships or their sales consultants, not that I need their help anymore.
I can't say enough about Brian Fox and Mike Erdman Toyota.
The best advice I have for anyone, go to Mike Erdman Toyota, just visit, talk to a sales consultant, and shop around.
You will probably come back to Mike Erdman Toyota, and you won't be disappointed.