My truck had leaked A/C refrigerant. The Service Manager, Jesse Torres, explained the process. I had had the A/C charged by another service provider in September 2013. I had not used the A/C until recently. The process was the old refrigerant would have to be evapped and refilled with new refrigerant with a dye. The technician would then perform a visual inspection to look for leakage. If the leak was not under the hood, there is a chance that the evaporator would have to be replaced. I was given an estimate if this was required.
The technician could not find the leakage. I would told to bring my vehicle back for an inspection in two weeks. Jesse did not automatically tell me that I will need a new evaporator. I was also given a loaner my vehicle was out of commission. I received a call from Jesse Torres when my vehicle was ready.
The remaining work performed came in at less than estimated.
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