Mike Haggerty Buick GMC

Service dept was friendly and had my truck ready when they said it would be done they said it would be done More

Josh is kind friendly knowledgeable and problem solver. Despite numerous calls he remained professional, patient Despite numerous calls he remained professional, patient More

Josh is kind friendly knowledgeable and problem solver. Despite numerous calls he remained professional, patient Despite numerous calls he remained professional, patient More

Dan was very great and helpful with anything needed! First time purchasing and they gained a lifetime customer! Thanks again to all who helped me First time purchasing and they gained a lifetime customer! Thanks again to all who helped me More

Good people. Good service. Great Patience. What more could you ask for. Highly Recommend family. Good service. Great Patience. What more could you ask for. Highly Recommend family. More

Very nice dealership customer service was satisfactory and they really helped me out a lot will most definitely reference my friends and family and they really helped me out a lot will most definitely reference my friends and family More

I've had my Buick for a week. Carlos Pena was my salesperson. He provided excellent service. He was very attentive and oh so patient with me. I am very detailed and required ext Carlos Pena was my salesperson. He provided excellent service. He was very attentive and oh so patient with me. I am very detailed and required extra information. He was happy to provide. Buying a vehicle is a journey, Carlos helped me navigate it beautifully. I highly recommend him. More

All around a great experience! The sales person Ernesto Soule was very knowledgeable and helpful throughout my buying experience! I got a great deal on my Buick Envision ST and re The sales person Ernesto Soule was very knowledgeable and helpful throughout my buying experience! I got a great deal on my Buick Envision ST and recommend this car dealership to everyone looking to buy a new vehicle More

I scheduled my Buick here to be diagnosed and repaired on a Thursday. which took six days (next week Tuesday) for them to not even look at it yet. I had to call them, because I was a bit anxious after I hadn a Thursday. which took six days (next week Tuesday) for them to not even look at it yet. I had to call them, because I was a bit anxious after I hadn’t heard anything from them since I dropped it off (On Thursday of last week). Which is when the service advisor explained that they hadn’t had a chance to look at it yet. Then the Advisor explained that he would call me once they did look at it, which he did call me, exactly a week after I dropped it off on Thursday! He then, explained the problem and told me it would be ready next week between Monday and Wednesday. By that Thursday (two weeks after dropping my car off) I was a bit anxious again so I called to see if it was ready and it was not. At this point I was upset because they didn't communicate with me much, at all. The advisor explained that he was sorry and my vehicle would be finished Saturday but they are closed on Sunday so it would actually be ready on Monday. So I explained that I live in the area so I will call close to closing time on Saturday and I’d come pick it up, the advisor was in agreement with me and so I waited until Saturday then I called again, my vehicle still wasn't ready. So then I called back Monday to see if it was ready for me to come pick it up and still it wasn't ready. The advisor apologized to me again and told me he would call me on either Tuesday or wednesday when it's ready. Tuesday came and went. So I called earlier Wednesday to follow up on the progress and if it would finally be ready but my Advisor wasn't available so the woman that answers the calls in the service department said that she would leave him a message to call me back, which he did not. so a few hours before they closed I called again, they looked me up in their system and finally after all this time my vehicle was finally ready (a whole twenty long and anguishing days). All I have to say is Communication is key, but this place did not get the message! I will never take my car here again! Greasy hand prints all over the front of my hood and the drivers door panel. The passenger side of my car looks like someone was opening another cars door next to mine and let it hit my car because there are dings on the passengers rear and front doors and my interior stinks like BO. They'll be getting a phone call tomorrow More

Service dept need’s service themselves/major overhaul. My side detection system service light came on. The vehicle is under bumper to bumper warranty. After making me wait 3 hour during the oil change s My side detection system service light came on. The vehicle is under bumper to bumper warranty. After making me wait 3 hour during the oil change service guy stated I hit something after they could not figure out the problem. He noticed a parking lot ding on a bumper. Took it to another dealership that diagnosed it properly and repaired it. Lights out for MH service department. More