Mike Haggerty Buick GMC

Mike Haggerty Buick GMC
9301 S. Cicero Ave.
Oak Lawn, Illinois 60453
(708) 423-5000

Manufacturers: Buick, GMC

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Twenty-Four Month Rating: 3.4/5
7 Reviews
Mike Haggerty Buick GMC

Overall Score: 3.5 Star Rating3.4



About Mike Haggerty Buick GMC
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paulka
2/8/2012 4:24:10 PM

Overall Score: 3 Star Rating   2.8  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Ruiz

My Review of Mike Haggerty Buick GMC :
The service consultants are friendly. The quality of work is fair!! The overall price for any type of service is extremely too high. Dealership needs to add more service specials for loyal customers. (i.e. Free loaner car, or discounts on servicing your vehicle).

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jaxair
1/19/2012 9:25:24 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Haggerty

My Review of Mike Haggerty Buick GMC :
My experience in dealing with both Haggerty Buick and Volkswagen has been the best in my 45 years of buying automobiles. The best price was given first and did not have to be haggled. I was treated as though I was the only customer in the place. I was not given a hard sell; which I hate. I was allowed to go and think about it without interference. My first puchase was from Haggerty VW for my daughter, just three months ago. and when I needed a car for myself last week I gave the Haggerty Buick folks a try. I would reccomend Haggerty Buick.
Regards,
Jack Bonczyk
Airline Transport Captain Retired
Vice President Penny Lane Schools

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tjmahns1
12/20/2011 5:55:20 PM

Overall Score: 4 Star Rating   4.4  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jason and Lamonse

My Review of Mike Haggerty Buick GMC :
Everyone from the managers to the sales representative I believe gave their very best to meet our needs and was more than willing to work with us and we got a great deal. The only thing we didn't like was the paperwork and how long it takes. But I guess that is just the way it goes. Really they did a great job and were very helpful and accomodating I couldn't ask for anything more. Thanks to all that helped get me in my BMW!

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jimmac12
12/12/2011 4:14:34 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Billy Haggerty & Ken Mandernach

My Review of Mike Haggerty Buick GMC :
I have been a customer of Mike Haggerty for over twenty years, that has involved the purchase of five cars. I have always found his dealership to be helpful, and most important of all great on prices. The service department is professional and gives me outstanding service. I would not hesitate to recommend this dealership.

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pat1
3/8/2011 10:05:00 AM

Overall Score: 2 Star Rating   2.2  

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: joe ruiz and his manager john

My Review of Mike Haggerty Buick GMC :
I took my car to the dealer because no else seem to know why it kept die out while driving, so they said it was the mass air flow sensor. They replaced the part and after I paid them $705.00 and drove away the car die a block away. I brung it back they said the part they replace was faulty so they replaced it again and I picked it up 3 days later and before I can gt to the expressway the check engine came on. they gace me a loaner to drive until they figure out the problem, now they tell me it the catalyst converter and they had the nerve to said I might have the same problem with it cutting off. they would fix the converter or give me my money back. when I the last time they put 10.00 worth of gas in my car after I complained about they drove all my gas out, and I with the check engine light on. This experience had been a nightmare and a JOKE!!!!

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PatrickHaran
1/17/2011 3:13:49 PM

Overall Score: 1 Star Rating   1.4  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Pete

My Review of Mike Haggerty Buick GMC :
Bait and switch tactics used here. Very bad watch out for them. Told me the car I was driving had navigation system and then when I purchased it and realized it had no navigation , Pete the sales manager said tough luck you've already signed the paperwork. Do not go here, I learned my lesson the hard way.

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amado965
3/28/2010 9:17:34 AM

Overall Score: 1 Star Rating   1.2  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Dennis in sales and Bill Haggerty

My Review of Mike Haggerty Buick GMC :
I have owned my 2010 Buick LaCross CXS for 2 weeks. So far the the check engine light has been on 4 times I called my sales person Dennis after the second time the light came on and he asked me to take it to their service department (which I had the hardest time getting through) by the time I got to the dealer the check engine light was off. The service department told me all the codes came back fine. I was told by Bill Haggerty that I could call onstar diagnostics when the light was on so the 3rd time the light came on I did and onstar ran a diagnostics and found the problem so onstar tried to do a 3 way call with the service department and the service department told Kerri the onstar representative that she could not take notes of the diagnostics findings and their was no tech available to speak with either. All she could do for us was make another appointment. I hate to think of what the future with this car will be? I think I will get rid of it as soon as possible 60 day buy back consult with an attorney about lemon law something! At 2 weeks of owning this car I would think I would be spending my weekends enjoying it not at the dealer getting it fixed wouldn’t you think!

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