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Mike Johnson's Hickory Toyota

Hickory, NC

4.8
951 Reviews

435 U.S. Highway 70 SE

Hickory, NC

28602

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Showing 951 reviews

April 19, 2024

Great service dealing with service advisor Aaron Little getting my new Toyota Venza serviced. Aaron has taken a lot of time explaining the entertainment/navigation system and helped to set it up exactly as More

by jonridings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Little
Apr 24, 2024 -

Mike Johnson's Hickory Toyota responded

We appreciate your business! Thank you for leaving such a kind review! We will pass along the words to Aaron!

April 19, 2024

Excellent! ! They Exceed Every Customer Car Care Quality Performance A - Z! Best Services Every Way! More

by W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
Apr 24, 2024 -

Mike Johnson's Hickory Toyota responded

Thanks for taking the time to leave such an awesome review! We appreciate your business!

April 18, 2024

I had my 2015 Toyota RV4 in for an oil change. Allen was the person who took care of my vehicle. He was helpful, courteous and pleasant to work with. If I can pick with whom I can work with More

by sheesheeav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolette Reed
Apr 18, 2024 -

Mike Johnson's Hickory Toyota responded

Thank you for the 5-Star review! We appreciate your business!!

April 17, 2024

I gave Cyndi Bolton 5 stars because she was very professional and was extremely nice. The team was great when we arrived early for our apt and worked us in quickly. Our car was serviced and we were More

by trishj61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyndi Bolton, Christi in Customer Service and I am unsure of the nice young man who greeted us. 5 stars to all of them.
Apr 18, 2024 -

Mike Johnson's Hickory Toyota responded

Thank you for leaving such a great review! We appreciate your business!

April 17, 2024

I called and scheduled my first service with Jess. They picked up my car, took it in and serviced it, then it was brought back to me in a very timely manner. They did an excellent job! More

by se
Recommend Dealer
Yes
Employees Worked With
Jess
Apr 18, 2024 -

Mike Johnson's Hickory Toyota responded

Thank you for the 5-Star review! We appreciate your business!

April 16, 2024

Check engine light was on my Toyota Highlander so I brought it in. They told me I needed $1,400 worth of work and that my water pump was bad. Took it to John Wooten and was told the water pump was fine More

by charles.shirah2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandi French, Marcia Arnold, Nicolette Reed
Apr 16, 2024 -

Mike Johnson's Hickory Toyota responded

Thank you for providing your feedback and letting us know about this issue. Please reach out to Andy Lawhon, our General Manager at 828.443.1531 at your very first opportunity as he is anxious to speak with you about the issues you experienced. We appreciate your business and hope to speak with you soon!

April 13, 2024

White glove service. The staff rolls out the red carpet for you. The waiting room amenities are top notch. More

by CorollaGuy23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Faro, Tyler Zuleg, Ryan Bartlett, Dennis Carson, Shelby George
Apr 16, 2024 -

Mike Johnson's Hickory Toyota responded

Hey thanks for the great review! We're so glad we were able to help! See you next time!

April 13, 2024

Took my wife's 2024 Camry for its first service. Made an appointment, everything went smoothly. Service folks were kind an helpful. Great experience. More

by dcolson44
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employee not list, and unkown by me
Apr 16, 2024 -

Mike Johnson's Hickory Toyota responded

Thanks for the great review!

April 12, 2024

Tires at good cost, buy 3 get one for $1 - service team is knowledgeable and helpful - 5/5 More

by Phillip.curtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Bartlett Christian Garcia , Nicolette Reed
Apr 16, 2024 -

Mike Johnson's Hickory Toyota responded

Thanks for the great review Phillip!

April 11, 2024

Called my go-to Service Advisor Cindy on a Saturday. I had a safety concern about my truck. She told me to bring my truck over. Took care of my repair and scheduled service at the same time. More

by Mike Johnson's Toyota Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No other, this visit.
Apr 11, 2024 -

Mike Johnson's Hickory Toyota responded

Thank you for the great review! We appreciate your business!

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