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Mike Molstead Motors - Service Center

Charles City, IA

4.8
377 Reviews

377 Reviews of Mike Molstead Motors - Service Center

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September 03, 2025

Excellent customer service. They were able to review our needs for a new vehicle. They helped locate a vehicle and gave us choices that met our need and work thru the financing More

by dustyrolando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Schilling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Klinkel
September 02, 2025

Renee did an excellent job for me. She got the Denali scheduled for me promptly. More

by jjbahnse
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2025 -

Mike Molstead Motors responded

We will be sure to pass the praise on to Renee! Thank you for taking the time to leave us a review & we look forward to serving you again in the near future!

August 26, 2025

my car was very clean after having it detailed,I appreciated getting in all the little cracks etc.Thank You More

by edreb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Reeser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vannessa Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Mike Molstead Motors responded

Thank you so much! We're really glad to hear you were happy with the detail! We appreciate your kind words and look forward to taking care of your car again in the future!

August 24, 2025

I was very impressed with the professionalism the Clinton and the knowledge of the people that I dealt with while I was over there, thank you More

by plumberphillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Reeser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vannessa Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Mike Molstead Motors responded

Thank you so much for your kind words! We truly appreciate your support and look forward to helping you again in the future!

August 24, 2025

Service was great! It was an emergency and they were able to get me in, even cam to my house and pumped up my tire to make sure I was able to keep my appointment! More

by lpkay41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Mike Molstead Motors responded

We're so glad we could help you out in a pinch! Thank you for trusting us during your emergency! Getting you back on the road safely and on time is what we're here for. Don’t hesitate to reach out anytime you need us!

August 21, 2025

Awesome people! !! They did awesome work on both of my vehicles. Customer service is great. More

by dlind0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Vance
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Mike Molstead Motors responded

Thank you so much for the kind words and your continued trust in us! If you ever need anything else, we’re here for you!

August 20, 2025

As usual your people did an outstanding job! My Service Person Daniella was really good; she greeted me listened carefully to what extra items I was interested in getting taken care of and then More

by danc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bus
Aug 25, 2025 -

Mike Molstead Motors responded

Thank you for your kind words! We're so glad to hear that Danielle took great care of you and made sure everything was handled just the way you needed. We’re proud to have her on our team, and we'll be sure to pass along your compliments.

Aug 25, 2025 -

danc responded

I think this is the first ever Thank You for a response to a survey - Well Done Molstead Motors..

August 19, 2025

The service department was excellent—friendly staff, quick turnaround, and Renee kept me updated throughout the process. I really appreciate their professionalism & highly recommend their services to an More

by Elijah S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Mike Molstead Motors responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with our service department. Renee and the team will be so happy to know their efforts made a difference. We truly appreciate your recommendation and look forward to serving you again in the future!

August 15, 2025

I’m a widow and they helped me soo much especially Cari she is awesome More

by dlind0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cari and my mechanic Matt Fullerton!!!
Aug 25, 2025 -

Mike Molstead Motors responded

Thank you so much for sharing your experience. We're truly sorry for your loss, and we're honored that we could be there for you. Your kind words are deeply appreciated, and we're always here for you whenever you need support.

August 12, 2025

Great service from the familiar faces we have all known to trust. Will definitely return! More

by R. Knapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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