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Mike Molstead Motors - Service Center

Charles City, IA

4.8
369 Reviews

369 Reviews of Mike Molstead Motors - Service Center

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August 12, 2025

Great service from the familiar faces we have all known to trust. Will definitely return! More

by R. Knapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2025

Found the root cause quickly and was able to repair ahead of schedule. Everyone was very professional. More

by williammetheny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

Scratched my running boards. Have black places for someone to step and stepped on chrome and scratched them. More

by Ram1500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sydney Fullerton
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

I don't do reviews upon command so here are your "15 words of review". More

by gr8cyclist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Mike Molstead Motors responded

Thanks for taking the time though! We appreciate it!

August 04, 2025

Took care of everything I needed very quickly and professionally. I would recommend them anytime! Thank you More

by jeffscholl3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Mike Molstead Motors responded

Thank you for your kind words and recommendation! It truly means a lot!

July 31, 2025

Great customer service and great buying experience. No pressure sales and the communication was awesome . We had items added after purchase and the installation was timely and accurate. More

by countrypinesacres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Mike Molstead Motors responded

Thank you for your feedback! We're so glad to hear you had a smooth, pressure-free experience and that everything from communication to installation met your expectations. It was a pleasure working with you, and we truly appreciate your trust in us!

July 30, 2025

It is always a pleasant experience coming to Mike Molstead Motors for service. I was greeted immediately on arrival and my vehicle was serviced promptly. More

by Jengelkes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Mike Molstead Motors responded

Thank you for the kind words! We’re so glad to hear your service visit was a smooth and pleasant experience. Our team takes pride in providing prompt, friendly service every time. We appreciate your continued trust in us!

July 30, 2025

Free coffee, nice waiting area, work done correctly at a fair price. Friendly people, what's not to like More

by dekehret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Mike Molstead Motors responded

Thank you for the review! We’re glad you enjoyed the coffee and felt comfortable while waiting. Our team works hard to make every visit a positive one. We appreciate your trust and look forward to seeing you again!

July 25, 2025

Jeff Buss was awesome! ! Very patient explaining vehicle computer and setting up Chev app on phones. Thanks Jeff More

by jane.balkenende
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Buss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Mike Molstead Motors responded

We’re so glad Jeff was able to walk you through everything and make the process easy. He’s always happy to help, and we’ll be sure to pass along your kind words. Enjoy your new Chevy!

July 25, 2025

They were very friendly and explained everything about the controls on my new equinox. Very nice people. More

by ron.kathy.gentz
Recommend Dealer
Yes
Employees Worked With
Deb Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Mike Molstead Motors responded

Thank you for the kind words! We're so glad to hear you had a great experience and that our team took the time to walk you through everything on your new Equinox. Enjoy your new ride!

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