Mike Molstead Motors

Mike Molstead Motors
1501 South Grand Avenue
Charles City, Iowa 50616

Sales: (641) 228-7220
Service: 18003322579
Parts: 18003322579

Manufacturers: Buick, Cadillac, Chevrolet, Pontiac

Most Reviewed Employees
Jordan Molstead Jordan Molstead
Internet Sales Director
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Dealership Amenities
Automated Car Wash
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Free Coffee
Free Loaner Cars
Parts Store
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.8/5
18 Reviews
Mike Molstead Motors

Overall Score: 5 Star Rating4.8



About Mike Molstead Motors
Certified: Mike Molstead Motors
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Mike Molstead Motors has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Mike Molstead Motors
Mike Molstead Motors is North Iowa's GM and Ford superstore. Here at Mike Molstead Motors , we truly are “Your Friend in the Car Business.” Our professional staff of GM and Ford certified sales consultants will help guide you through every step of your car buying experience with the courtesy and respect you would expect from a true friend. We strive everyday to treat our customers the way we would treat a friend or guest in our own homes. Our primary goal is to exceed your expectations and to serve all your automotive needs. We invite you to come experience our “low pressure” environment, we believe you will love it!
If there is any additional information that you need, please contact us personally by phone or e-mail. We hope that youmore
find our products and services of interest and hope you will give us the opportunity to meet you in person
Thank you for your interest in Mike Molstead Motors, and the opportunity to serve all of your automotive needs.

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tazshot2000
5/1/2012 11:30:50 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Keegan Davis

My Review of Mike Molstead Motors:
I've never liked the car-buying process. Pushy salespeople, price haggling and up-selling aren't fun. So naturally I was prepared for this when I went the Mike Molstead Motors. To my surprise, there was none of this. I was contacted by Keegan Davis after submitting my vehicle information on Autotrader.com. There was no pressure, he just wanted to know what I was looking for, and if he could help. I lived over 2 hours away, but decided it would be worth the trip if I ended up with a good deal.

The first thing I noted was how friendly everyone at the dealership was. Everyone I came in contact with, or even casually walked by greeted me, and not in the superficial "we're going to be nice to you because we want to sell you a car" kind of way, it was genuine. I got the feeling that everyone who worked there liked their job and liked working there.

Keegan was professional and helpful through out the process. We came to an agreement on a price for the vehicle I wanted, and they gave me a great price on my trade-in. I drove home in the new (to me) vehicle with a smile on my face, still in disbelief that the process was, dare I say, enjoyable.

Even though it's quite a haul for me, when it comes time for a new vehicle, I will check out Mike Molstead Motors first. They are that good.

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Response from: Mike Molstead Motors
Added: 5/11/2012 11:26:19 AM
Thank you for your purchase and for taking the time to leave us a review. Keegan takes great care of his customers and we are pleased to hear you had a good experience. Thanks again, and let us know if you need anything in the future.

Jordan Molstead
Sales Manager
Mike Molstead Motors

1954BOOMER
3/9/2011 9:34:37 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Adam Hughes + Jim Molstead

My Review of Mike Molstead Motors:
I located a car on the Auto Trader internet site at Molstead / Charles City.
Phone conversation with sales rep Adam yielded excellent results. Included detailed
walk-around description of vehicle, extended warranty details, prox trade-in value,
and eventually pulling the vehicle from other possible sale until I arrived later
that day. The car was exactly as described, my trade was acceptable and we made
a deal with no high pressure, no gimmicks, no surprises. After a 260 mile one way
drive, surprises are not welcome. ( Jim in finance was very helpful as well )

Friendly, helpful, innovative, and what a beautiful Cadillac .......

Rodger Rang - Sioux Falls, SD

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gnx070
2/26/2011 9:26:59 AM

Overall Score: 2 Star Rating   1.6  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: parts manger

My Review of Mike Molstead Motors:
My wife bought her truck new at this dealership. Needed some parts for it did some pricing around local north Iowa dealers. Mike Molstead prices were 30% over retail. I called back and ask why there prices were so high and all they could say was that is the price the computer gives us. And that I must have been given the wholesale price at the other five dealers I had called. I ended up buying the parts from a thrid party body shop for over half price of what Mike Molstead Motors wanted.

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auntiec
11/8/2010 11:31:28 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Josh Molstad, Joe Molstad

My Review of Mike Molstead Motors:
I have given the highest possible score to this dealership because they are number 1 in all aspects of the car buying experience. Every employeee is top notch in knowledge of their job, friendliness, honesty, and reliability. No dealership works harder to make their customers feel at ease. You know you are being well cared for from the moment you step onto the lot. It is a beautiful facilty, too! Spotless, well lit and comfortable. They even have a wonderful waiting area with tv, kids play room, snacks, newspapers, all just to pamper their customers! I enjoy being a bit spoiled! I have bought several vehicles here, and plan to be back! I have never felt so at home and appreciated at any other dealership, these people really do care! So hard to find these days! A dealership with a heart! I stop by just to chat once in a while! I have also used the shop for repairs and maintence. Wonderful! You take them your problems, they fix them fast, and back on the road you go! They fix things right the first time! Very smart people! Very nice people! The garage is also shiny clean!If they don't have what you want, they will find it! They did for me! I just can't say enough about Mike Molstad Motors---the best in the business---and super people, every one of them! How refreshing!

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oldhams@mchsi.com
10/28/2010 3:35:33 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Dan Klatt

My Review of Mike Molstead Motors:
Mike Molstead Motors, Inc. is and has been a very reputable business in Charles City for 15 years.

We have found the employees, especially Dan Klatt, to be very personable, informative and honest.

The business is very community oriented and gives back to Charles City in many charitable ways.

It is always a pleasure to visit their lot and their showroom and I never hesitate to call if I am in need of any advice or information, as they are very congenial and helpful with their response.

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cwatt
10/28/2010 10:26:19 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeff Buss, Jordan Molstead, Mike Molstead

My Review of Mike Molstead Motors:
Mike Molstead and team prove time and time again that they will WORK FOR THEIR CUSTOMER to find exactly what they want and truly deliver VALUE.
I have purchased my last 2 vehicles from Jeff, despite living over 2 hours away from the dealership. I know I can count on Team Molstead to get the clear picture, and its very clear to me they have genuine interest in their customer's satisfaction. This includes but is not limited to: follow up calls and mailings, availability anytime I have a question or concern, proactively contacting their customers when better deals may be available, sales people that call you back!! etc.
The best part of my experience??? If they don't have what you are looking for, tell them what you want! My last 2 cars we searched online to find exactly what I wanted..... now that is taking it the extra step in my opinion.
Superior sales and service, combined with the #1 service team in IA led by Scott is enough reason to continue to give my business to Mike and team.... and enough reason for me to recommend them to everyone I know that is looking for a great deal and a great experience.
Thank you to all the staff at Mike Molstead Motors... all of you play a huge role in making the dealership what it is today.

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Sandy Funk
10/28/2010 9:43:36 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Keagan

My Review of Mike Molstead Motors:
This is our first experience with Mike Molstead Motors and certainly look forward to future purchases from them. Several of our friends have purchased vehicles here and we heard great comments. We worked with Keagan and there was no sales pressure and great follow-up after the purchase, making sure we were happy, etc. We were extremely pleased with the trade-in allowed on our Escalade and love our car. Keep up the good work!

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4pawsspinone
10/27/2010 3:20:56 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Dan Klatt, Joe Molstead

My Review of Mike Molstead Motors:
I have purchased several vehicles from Dan and every time he was in toned to what I was looking for in a car. There was no presure to purchase. If the vehicle Dan had for me wasn't what I was looking for he was willing to wait until something more to what I was looking for was available. Dan knows and understands what I need and want in a car. He is very knowledgable about the vehicle and is willing to go out of his way to see that I am satisfied with my purchase.

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Tom/Kari
10/27/2010 3:20:19 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Art Lines

My Review of Mike Molstead Motors:
Mike Molsteads in Charles City, Iowa is a wonderful and friendly place to buy a vehicle. The staff are very helpful and friendly. If your vehichle is in the shop they are nice to give you a car to use until it is fixed. The service is quick unless it is a bigger job. Molsteads is the only place to shop.

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aivars
10/27/2010 3:02:38 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tad Berry

My Review of Mike Molstead Motors:
We had been to a different dealership looking at the same model car but were not offered enough for our trade-in. We stopped at Mike Molestad's in Charles City and were greeted by Tad. We asked about the model we were looking for and he told us that they did not have it on their lot. I was getting ready to leave and said that we would look else where. Tad said that they could locate one and bring it in. I said that I did not want to mess around with trips back and forth to managers and haggle over the price of my trade in. Tad said no problem and the rest is history and we love our new car and our new dealership.

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