Mike Murphy Ford Inc - Service Center

Purchasing my car was a 5 star experience, thanks to Tim Richardson, servicing her was every bit as easy. Thank you Pete in service and Tim...I really have liked buying from Mike Murphy Ford Richardson, servicing her was every bit as easy. Thank you Pete in service and Tim...I really have liked buying from Mike Murphy Ford More

Above and beyond again Service department and Nick Reese did it again... I had a appointment for key fob not recognizing vehicle.. called Nick Reese and he set me appointmen Service department and Nick Reese did it again... I had a appointment for key fob not recognizing vehicle.. called Nick Reese and he set me appointment at the close time for me.. I got to Mike Murphy Ford and explained my issues and the service tech BOB took care of me.. Then I talked to Nick Reese about somethings and he offered a loaner car.. couldn’t ask for a better customer satisfaction.. JOB WELL DONE GUYS.. Thank you again More

poor service department I bought my 14 focus on 11-30 2015. Since then , it has only been serviced at this location--al oil changes, brakes, 2 recalls, etc. I now only have 5 I bought my 14 focus on 11-30 2015. Since then , it has only been serviced at this location--al oil changes, brakes, 2 recalls, etc. I now only have 59,000 miles on my car. car had 34,121 miles on it when I bought it. Got oil changed on7-10-18. the guy that waited on me, told me the passenger rear tire had 1 locking lugnut on rear passenger tire. my tread getting low. Only place that has a toll to do that is at Peorai Plaza Titre in Peioria, Il. ?ed the fact that in almost 3 years my tires had never been rotated. He gave me bs about what you get when you buy a used car. Yesterday 8-14-18 I took my husband with me to the service department at mike murphy ford. Told him how unhappy I was etc. I have the paperwork from every time my car has been at mike murphy service department!!!!!!!!!!!!!!! We we nt to Peotia Plaza Tires yesterday. THE TOOL FOR THE LOCKING LUG WAS IN MY TRUNK WITH SPAIR.. THANYOU for sening me to plaza tires. The people who work there are professional, courteous, knowledgeable. Can't say enough good things about them & I LOVE MY $540.00 tires. THANKS AGAIN FOR SENDING ME TO PEORIA PLAZA TIRES. More

Best experience I could as for I have been to two other car dealerships and I felt as if they didn't care about what I wanted they wanted to pick the car out for me and just wanted I have been to two other car dealerships and I felt as if they didn't care about what I wanted they wanted to pick the car out for me and just wanted me to settle and at mike Murphy every person I met was extremely nice and let me choose and help me make the best decision financially and I respect that thanks guys More

The best deal ever! You save me some money on a used car and, allowed me to avoid talking with numerous sale people to get the car I wanted. It was hassle free, I got the You save me some money on a used car and, allowed me to avoid talking with numerous sale people to get the car I wanted. It was hassle free, I got the car I asked for in less time than you ever though possible and big thanks to Anthony Davis for making my car buying process affordible and easy...Thanks Mike Murphy Ford. More

HELP WITH SERVICE I needed service for my Ford Escape. I called and spoke with salesman, Anthony Davis. He went to the service department and set up the appointment f I needed service for my Ford Escape. I called and spoke with salesman, Anthony Davis. He went to the service department and set up the appointment for me on the date that would work best for me. He let me know who was in charge of service and if I had any questions to contact him. Everyone involved was very helpful and courteous. More