Milford Subaru
Milford, NH
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This place is amazing. It was my first time buying a car from a dealer and I'm thrilled with the experience! They worked with me from across the country to get me exactly the car I wanted. We also were able from a dealer and I'm thrilled with the experience! They worked with me from across the country to get me exactly the car I wanted. We also were able to agree on a great price for the car that worked for both me and the dealership. These wonderful folks even offered to go out of their way to pick me up at the airport for my test drive! I'm still blown away by the amazing customer service. There were no hidden fees, they worked quickly to get information to and from my bank regarding the financing. From across the country I was afraid of unexpected surprises but did not come upon a single one- aside from pleasant surprises that is! And of course, the car is wonderful! It has been well maintained, Frank pulled up and printed all the history details for my records, it was spotlessly clean and polished. The car was updated with an oil change, new brakes, a new battery, etc. After searching literally all over the country for my car I'm so glad it was with Frank at Milford Subaru! Mel handled the finance details quickly and skillfully. They both took every detail of my new ownership into great consideration and it was all handled within an hour. Frank and Mel even recommended a wonderful place to stop and eat along my travels and it was also to die for! (my next review) My first experience with a dealership didn't have to be spectacular, but thanks to all the kind folks at Milford Subaru, I'm absolutely blown away! And I love my car! Thanks Milford Subaru! I'll likely travel back for my next auto purchase! More
Was very happy with my experience here. Worked with Laura, and she could not have been more helpful. The entire staff was also very courteous. The ownership clearly puts emphasis on presentation and Laura, and she could not have been more helpful. The entire staff was also very courteous. The ownership clearly puts emphasis on presentation and customer service. Also, during the buying process I was never dealt a "bait and switch" which sadly is rare these days. Everything was laid out before me in clear language, and the staff was honest and forthcoming about all associated costs. Neither myself nor my wife was pressured at all during any of our visits. One thing I will mention - there was no budging during price negotiations. New or used. This may be the dealer, or it may be due to Subaru doing really well. Overall, however, I would recommend this dealer in a heartbeat. More
Best experience I ever had at a new car dealership. Another local Subaru dealer started off right away by saying Subaru really didn't discount. Went online and Miford came back with a price of approx 9 Another local Subaru dealer started off right away by saying Subaru really didn't discount. Went online and Miford came back with a price of approx 900 under invoice and were loyal to their word. No pressure to buy any accessories, warranty. They said they were trying to deplete 2012 inventory and were great. More
We bought a 2011 legacy from this dealer.Mark Fairbalnks helped us in choosing the right model that we want. He was very helpful,very friendly and not pushy at all. I have almost contacted around 10 dealers helped us in choosing the right model that we want. He was very helpful,very friendly and not pushy at all. I have almost contacted around 10 dealers and Milford Subaru is the best dealership in whole new engalnd area.I really enjoyed my experience at Milford subaru, they made the time i spent there very enjoyable and I was always comfortable. I would strongly recommend milford Subaru/Mark Fairbanks to anybody Thanks, Raghu J More
Best overall buying experience ever from my first email to Frank the internet manager to the sales person Joe and the general sales manager James. They went out of their way to assure my total satisfaction to Frank the internet manager to the sales person Joe and the general sales manager James. They went out of their way to assure my total satisfaction. I was able to purchase a new subaru well under invoice price without any haggling. More