Miller Subaru - Service Center

2016 Forester Laura Smith was wonderful to deal with. After our 60,000 mile service, our vehicle had to be returned to service three times. Hopefully three times Laura Smith was wonderful to deal with. After our 60,000 mile service, our vehicle had to be returned to service three times. Hopefully three times the charm. Laura made sure we had a courtesy car ready to go and made sure to contact us with up dates on our car. More

I took my 2013 Tribeca to the shop for a p0014 trouble code which I diagnosed with my code tool. I got a call back the next day saying there were no codes that matched mine, in fact they got codes that d code which I diagnosed with my code tool. I got a call back the next day saying there were no codes that matched mine, in fact they got codes that did not match my vehicle (turbo wastegate codes). They cleared the codes and said it was fine. $90 for the diag. As soon as I drove off the lot, the light came back so I brought it back in. Immediately the technician told me I need a new cam gear $1300! I’m sorry but you can’t make that diagnosis with a Snap-On code tool without doing a bunch of other tests. I reluctantly agreed to the job thinking they’d must have seen this before. A week later, they call and say the car is done. As soon as I drive off the lot, light came back on. I bring it back and another week goes by and they call. Saying it was a bad oil control valve. No charge. But I just paid $1300 for a mis-diag, and now you replace a $100 part and maybe an hour labor on top? I asked for a refund of the difference and William refused, saying “we fixed your car”. Then I said “but you replaced a cam gear for no reason.” He said, “oh no, it needed that also”. Come on guys! I worked for an auto service retail company for 30 years and this is the oldest scam in the book. Not to mention having my car for two weeks with 2 come-backs. More

Excellent service! The service team was very kind, attentive and helpful! I appreciate the wonderful customer service that Miller Subaru always provides. They went above and beyond! attentive and helpful! I appreciate the wonderful customer service that Miller Subaru always provides. They went above and beyond! More

Simply the BEST cars and BEST DEALERSHIP To Dan ,the service dpt and entire staff at Miller,THANK YOU for your TOP NOTCH service,our vehicle was done prompt and thorough,with our car WASHED u To Dan ,the service dpt and entire staff at Miller,THANK YOU for your TOP NOTCH service,our vehicle was done prompt and thorough,with our car WASHED upon completion.WHO does THAT anymore??To extend such courtesy resolving our AC dilemma was BEYOND our experiance with ANY DEALERSHIP,We cannot thank you enough.5 VERY enthusiastic stars More

First Time customer I recently bought my first Subaru and wondered if the service department would meet my expectations. I can honestly say it exceeded them. I am a happy I recently bought my first Subaru and wondered if the service department would meet my expectations. I can honestly say it exceeded them. I am a happy new customer! More

Always pleasant even the difficult times in our USA I needed oil change on my car right as the shut downs began. All were very pleasant and got me in and out with my needs. Even with all of the tough ti I needed oil change on my car right as the shut downs began. All were very pleasant and got me in and out with my needs. Even with all of the tough times right now I still need my car to run so I can take care of my elderly parents and other relatives. I always appreciate Miller Subaru for their down to earth service and always pleasant no matter what is going on! And this Subaru Asscent is my first Subaru! Sorry I don't recall all of their names but each one if they didnt know an answer to my question found out and got right back to me! More

Always a great experience at this dealership It would take you 5 seconds to figure out that I bought my Subaru at a different dealer. I picked the wrong dealership when I bought my car and I neve It would take you 5 seconds to figure out that I bought my Subaru at a different dealer. I picked the wrong dealership when I bought my car and I never went back. Nick made everything better. From the very fist service on my car in 2015 all the way through some recalls just a few weeks ago I have had all great experiences with Miller Subaru. The entire team is terrific too. The dealership is clean. Thank you for everything that you do. More