Mini of Pittsburgh

Amazing Customer Service! My sales rep at Mini of Pittsburgh was Joy. She has great customer service skills and follow up is amazing! A Joy to work with. My sales rep at Mini of Pittsburgh was Joy. She has great customer service skills and follow up is amazing! A Joy to work with. More

Dreaming of owning a mini?!?!! I can't express my gratitude enough to Morgan at Mini of Pittsburgh. I dreamt of owning a mini for many years but wasn't sure if it was "the car" for I can't express my gratitude enough to Morgan at Mini of Pittsburgh. I dreamt of owning a mini for many years but wasn't sure if it was "the car" for me! Upon arriving at Mini of Pittsburgh I met Morgan talking to a couple outside. I would of never knew he was the salesman as he wasn't pushy or fake as you find at many other dealers. Before you knew it I had my chance to test drive my dream! A dream come true ... Simply head over hills feel in love with this car! Morgan was so patient while he explained very detail an option I could have while he had to deal with me bubbling over in excitement! Few days later I brought my hubby with me to order "Lil Faye", while Morgan finalized a walk in deal Morgan had us spend time with Jarrett (salesman) to answer anything that came to our mind. I have now had my mini hardtop for almost 9 months and I just want to share with anyone debating where to go...who to deal with ... I can honestly say Mini of Pittsburgh is not your everyday car buying experience..I have and know anytime I have a question there's no hesitation to give Morgan a quick text or call as he along with Chris and Jarrett are as genuine as the mini coopers themselves. So if the twinkle of your eye is a Mini Cooper ?? don't wait as long as I did to test drive, you don't know what your missing! An mini of Pittsburgh is your best place to do it!! Oh !! An don't miss out on your "second date" very fun informative evening joining with other mini owners...Morgan will fill you in with details! More

Great buying experience! My wife purchased her CPO Mini Cooper S from P&W. Our Sales Advisor, Morgan McLane, is great to deal with - very knowledgeable, friendly, and down to My wife purchased her CPO Mini Cooper S from P&W. Our Sales Advisor, Morgan McLane, is great to deal with - very knowledgeable, friendly, and down to earth. His direct, low-pressure approach is a welcome relief in the car-buying process. If you're in the market for a MINI, your first stop should be P&W MINI! More

Fantastic Service I had TWO fantastic experiences purchasing Minis from Mini of Pittsburgh. Morgan McLane did an awesome job in both sales - understanding what I was l I had TWO fantastic experiences purchasing Minis from Mini of Pittsburgh. Morgan McLane did an awesome job in both sales - understanding what I was looking for, what was important, no important. It was such a relaxed process from beginning to end. I highly recommend working with the team at Mini - AWESOME EXPERIENCE! More

Great Service Department I purchased a used 2008 Mini from a non-mini dealership, which included a warranty. I unexpectedly had to have service work done immediately after th I purchased a used 2008 Mini from a non-mini dealership, which included a warranty. I unexpectedly had to have service work done immediately after the purchase. In addition to the unplanned service work, I had a large list of potential repairs I needed assessed and quoted. Dan Best and Mini did an excellent job completing the necessary repairs and quoted all the anscilary items. Mini did a great job communicating with the warranty dealership and myself over numerous phone calls. Since the repairs, the car has been running well without issue. More

Sleazy doesn't begin to describe P&W It's seems that people are in love with these toy cars no matter what kind of experience they have at this dealership since other reviewers have poste It's seems that people are in love with these toy cars no matter what kind of experience they have at this dealership since other reviewers have posted positive feedback. I have never been in a crappier more broken car for 20 thousand in my life. Several things were wrong with the car. It's no wonder on my test drive things were not working as they should have been since the reviews all talk about endless quality issues. But when we spotted serious safety issues with the car we were being sold, the salesman's first instinct was to deny them and try to explain them as routine wear from a 1 year old car? They needed fixing before sale just to be safe for crying out loud. Later he backed down and admitted they were bad and probably should fix it, but still they wanted above market prices for a car with serious issues? Circle talking was their sales pitch. I would never go back to a dealer who tries to put me on the defensive. I selected a much better car elsewhere where the salesmen were honest and had nothing to cover up. Very disappointed with the type of car but more so disappointed how I felt dirty after my experience with P&W Mini. I would never write an bad review on anyone on most occasions, good or bad. This dealership needs a wake-up call in customer relations. Go anywhere but you can buy from someone who actually treats you with respect and honesty, More

Theo Vasser was my salesperson- he was AWESOME !!! He was very helpful, answered all my questions and fun to work with. I am VERY happy with the purchase of my new 2013 Mini. The car is fantastic and was very helpful, answered all my questions and fun to work with. I am VERY happy with the purchase of my new 2013 Mini. The car is fantastic and so is the staff of Mini of Pittsburgh. I would HIGHLY recommend purchasing a car from them !! THANKS !!!! More

I have been buying cars over the past 35 years......without a doubt, Morgan McLane from MINI of Pittsburgh made ordering my latest car the very best experience I have ever had. No pressures years......without a doubt, Morgan McLane from MINI of Pittsburgh made ordering my latest car the very best experience I have ever had. No pressures or hassles....his goal was making sure I ordered the exact car I wanted allowing me to take as much time as I needed in making this investment. It is refreshing and rare from my auto sales experiences to be talked to by someone that knows the car thoroughly, and knows exactly how enthusiastic I am about driving. Did I mention this is the second MINI I have purchased in two years from MINI of Pittsburgh? Kudos to the entire sales staff, MINI folks are the BEST! More

These guys are the best. I bought my car at a local Chrysler dealer but wanted to have it checked by someone that knows Mini's. They were fantastic. They checked the car in dropped me off to shop and p Chrysler dealer but wanted to have it checked by someone that knows Mini's. They were fantastic. They checked the car in dropped me off to shop and picked me up. Jason Karpa, when the car was done, went over the car for at least half an hour. He showed me things on the car I had no idea about. He was so helpful and everyone was so friendly. They treated me like a long lost friend. I can only imagine how great it would be to buy the car there. They really know there stuff. I will recomend anyone with a Mini or thinking of getting one contact them. I was happy with the car before but now I know everything is correct on it. More

When I ran into Morgan at Mini of Pittsburgh, I knew he was the only sales representative I wanted to deal with. He's down-to-earth, patient, friendly and found me an awesome Mini. If you're looking to wor was the only sales representative I wanted to deal with. He's down-to-earth, patient, friendly and found me an awesome Mini. If you're looking to work with a salesman who treats you like a good friend and not just another customer, Morgan is your man. More