Mini of San Francisco

Quick, friendly, went above and beyond. Daniel impressed me like no other Service Advisor has in quite some time. Over the years I've bounced between this site and one down the peninsula cl Daniel impressed me like no other Service Advisor has in quite some time. Over the years I've bounced between this site and one down the peninsula closer to where I work. This latest experience has me ready to shift my allegiance back to Howard xx. More

Great knowledgeable staff who clearly know what they are doing, stay friendly and informative, and get the job done. What more could you want?! doing, stay friendly and informative, and get the job done. What more could you want?! More

Cristian takes pride and skill in following each step, from my phone call of inquiry to the completion not just out-the-door, but into the blue tooth operation reconnected inside the car. It’s a big spot from my phone call of inquiry to the completion not just out-the-door, but into the blue tooth operation reconnected inside the car. It’s a big spotlight these days on an employee, who has great communications skills, provides the education I seek, and gears the necessities onto what I and my car individually need each time. His excellence is not a one-time shot. It’s who he is. Integrity is a big added value he naturally brings. In today’s focus on the masses, not individualization, this is an employee, who deserves credit and reward. Thanks for hiring him in the first place! More

I wanted to share my feedback regarding my Service Advisor, Austin, who has managed my Mini Cooper’s care for more than seven years. In an industry where trust is everything, Austin is a standout p Advisor, Austin, who has managed my Mini Cooper’s care for more than seven years. In an industry where trust is everything, Austin is a standout professional. He is incredibly experienced, consistently anticipating my car's needs and providing honest guidance on priority repairs. His ability to balance technical expertise with a kind, customer-first attitude is exemplary. Austin’s commitment to his clients is the reason I remain a loyal customer. He is an asset to your organization and deserves the highest praise for the way he represents your service department." More

Very simpatico reps. They were helpful, knowledgeable, and very efficient. My rep even helped me understand some of the “dashboard” technical tricks. They were helpful, knowledgeable, and very efficient. My rep even helped me understand some of the “dashboard” technical tricks. More

I have not had a good experience in the past. Miis-communication being the biggest problem. But this time Marcelo Dimas did an excellent job with communication and was very pleasant and efficient Miis-communication being the biggest problem. But this time Marcelo Dimas did an excellent job with communication and was very pleasant and efficient. Definitely moved my rating up. It would be a 5 but I had to call back after making the initial appointment, when I was told a service advisor would call me with the information the appointment person couldn’t answer. More

Friendly, efficient service. I like the videos that are sent following the visit. Marcelo is extremely friendly and helpful. I like the videos that are sent following the visit. Marcelo is extremely friendly and helpful. More

Nyomi was patient and knew everything I needed to make sure I got into the right car at the right time sure I got into the right car at the right time More

Good service advisors. Professional and organized. Detail oriented. Available loaner vehicle great Uber ride home very good service. Professional and organized. Detail oriented. Available loaner vehicle great Uber ride home very good service. More

Great experience- both work quality and customer service! I highly recommend Mini of San Francisco. I highly recommend Mini of San Francisco. More