Miracle Ford

Miracle Ford-John Parker My fiance and I traded in his truck and got a Ford Edge. We are very happy with our experience at Miracle Ford. John Parker was extremely helpful and My fiance and I traded in his truck and got a Ford Edge. We are very happy with our experience at Miracle Ford. John Parker was extremely helpful and patient with us while we looked at and test drove multiple cars. We will definitely be using Miracle Ford and John Parker for our next car purchase! More

Trading cars with John Parker Purchased Ford Escape Titanium today from John Parker. He became my middleman in the dealing, and I felt was on "my side," of the deal. Thanks to Jo Purchased Ford Escape Titanium today from John Parker. He became my middleman in the dealing, and I felt was on "my side," of the deal. Thanks to John, his manager, and the closing gentleman for taking care of me in the most expert way. I look forward to having a great experience with the service department in the future. More

Not the slightest of problems My current vehicle is a 2014 Fusion, the third vehicle that I have purchased from Miracle. They must be doing something right, for I am a very picky My current vehicle is a 2014 Fusion, the third vehicle that I have purchased from Miracle. They must be doing something right, for I am a very picky individual. I have had noting but a good relationship with the staff at Miracle, from the beginning, which was a 2010 Focus. I have found that everyone is more than helpful, but Mr. Earl Brown is one of the exceptional sales people that I have dealt with for all three purchases. Parts, Finance, Sales, the office ladies have always been courteous and friendly. More

New Escape SE My husband and I couldn't have had a worse experience. The only good thing that came from trying to buy from Miracle Ford is learning that there are My husband and I couldn't have had a worse experience. The only good thing that came from trying to buy from Miracle Ford is learning that there are better dealerships to buy your new car from. We love our new escape se . And it has a life time power train guarantee. Try getting that at Miracle Ford. We purchased our new Escape se from the Ford - Lincoln of Franklin Tn. And it was cheaper than the so called certified used car there trying to sell us. We have never had a better car buying experience. Ford -Lincoln of Franklin Tn. might be a little farther to drive but the savings and experience were well worth the drive. The life time guarantee is unbelievable. Thank you Miracle Ford for the terrible time at your store. We would have never found Ford -Lincoln of Franklin if it wasn't for our time at Miracle. More

Great Experience with Bill Parker! Fantastic Fusion! My wife and I would really like to thank Bill Parker and the rest of the Miracle Ford Team for getting us into our new 2015 Fusion Platinum vehicle. My wife and I would really like to thank Bill Parker and the rest of the Miracle Ford Team for getting us into our new 2015 Fusion Platinum vehicle. We really appreciated their time and patience in answering our questions, allowing us to test drive a few cars in their lot, and getting us into the right vehicle for the best price. Financing was a breeze, and we had everything set for our new vehicle within less than 24 hours. Bill was great throughout the process, and really did a tremendous job in ensuring our happiness. Thank you again, Bill Parker and Miracle Ford! D. Boyer More

Cole Nabor I want to Thank Cole Nabor for a great experience while purchasing my Ford Escape! He has made it easy and pain free! He was never pushy, but very nic I want to Thank Cole Nabor for a great experience while purchasing my Ford Escape! He has made it easy and pain free! He was never pushy, but very nice and understanding! I would come back! More

Terrible Customer Service in the Service Dept. Called in and spoke to someone over the phone about a issue listed as a RECALL on my vehicle health report. The item advised me to bring my car to the Called in and spoke to someone over the phone about a issue listed as a RECALL on my vehicle health report. The item advised me to bring my car to the dealership to have my car checked out. The phone call was unpleasant, the lady, Tonya or something I could barely understand over background noise. Dismissively told me to bring it in first thing Monday morning as they were too busy to handle it at the moment. I dropped the car off and waited. I called in and spoke to TJ who very condescendingly told me I was wrong about it being a recall(even though i'd already been through it once), the website was wrong, and that they would not repair my vehicle until the part broke. I have never been treated so patronizingly or rudely by any other dealership (Bates In Lebanon which has always been nice to me, and Two rivers were my usual choices) I will not be doing business with this dealership unless unavoidably forced to. I was extremely disappointed with the terrible attitude of the service department. Go to Madison or Lebanon instead. More