Mirak Chevrolet Hyundai - Service Center

Work promptly and efficiently done. Was called when completed. No surprises. Will use the service department again. Was called when completed. No surprises. Will use the service department again. More

Mirak Chevrolet, INC. is my dealer for many years and is a place that I trust and makes me drive with confidence in the road. Thank you again, Moshe Coriat is my dealer for many years and is a place that I trust and makes me drive with confidence in the road. Thank you again, Moshe Coriat More

I highly recommend this dealership if you are looking for a used vehicle at a reasonable price,and the service department is the best I have seen.I worked at a dealership myself as a technician for many year a used vehicle at a reasonable price,and the service department is the best I have seen.I worked at a dealership myself as a technician for many years. More

friendly, on time, complete. did work as expected for reasonable cost. will use them again did work as expected for reasonable cost. will use them again More

Brought the car in for an 8am appointment and Bluelink app showed the car hadn't moved by 1:30pm and they hadn't even started work. When asked about it, they argued that they can't handle customers who app showed the car hadn't moved by 1:30pm and they hadn't even started work. When asked about it, they argued that they can't handle customers who wait which is my only option since I live 25 miles away. In a previous service they said they had rotated the tires but due to marks on the wheel I could tell they hadn't. More

I'd give negative stars if possible. We brought our 2015 Hyundai Santa Fe to the service dept for a check engine light and an acceleration issue. The service rep (Nick K.) berated my We brought our 2015 Hyundai Santa Fe to the service dept for a check engine light and an acceleration issue. The service rep (Nick K.) berated my wife to tears, accusing her of neglecting to getting regular oil changes so that the repairs would not be covered by the original factory warranty or the extended warranty we had already purchased years before. He then demanded written confirmation for all oil changes before proceeding. When asked how far back we needed to provide documentation , he said SINCE PURCHASE (8 years worth!). We provided 3 years worth of regular oil changes before the service.manager relented,acknowledging that we had not neglected service, but that he still had to check whether the repairs would be covered by the warranty. When asked how long that would take, the Service manager (John A.) responded that it would take anywhere between 2 days to 2 weeks and would not provide any estimation as to how long the repairs would take. When asked what the error code was and what repairs would be necessary,the service manager just emailed a google search results page, the same one I found myself online. Dubious, I called the warranty department myself on my to discover that my call actually preceded the inquiry from the Service department. More significantly, the warranty department was able to easily and simply tell me that any of the potential repairs would in fact covered by the original warranty. When confronted with this information,the service manager continued to argue that we had not changed the oil at proper intervals, suggesting that we should change the oil every 3500 miles. When shown the recommended service interval of 7500 miles from Hyundai's own website,he could not reconcile the obviously conflicting information. After filing complaints and basically forcing the service department to honor the warranty and fix our vehicle, they took THREE WEEKS to complete the repairs and allegedly conduct a 14 point comprehensive inspection. At not time did the service department ever initiate a call to let us know any progress or timeline, even when the alleged repairs were completed. We had to check in with them every few days for the three weeks it took for them to "fix" the problem they could not originally diagnose. When we retook possession of the vehicle, though, it promptly failed an annual safety inspection because the service department failed to notice an inoperative driver side rear brake light. Moreover the work they did created an oil leak that we detected a couple of weeks later once we noticed oil spotting on our driveway that had not occurred before taking our car to Mirak. What's more, the service technician sealed off that area so that the independent mechanic we were forced to take our car to was not able to. access the leak. We are attempting to seek further resolution but have little hope. I'll be filing a BBB complaint to accompany the correspondence to Hyundai's corporate offices domestically and abroad. I will NEVER purchase a car from Mirak or another Hyundai ever again. More

Great customer service when above and beyond to make sure I was satisfied with the work that was done I was satisfied with the work that was done More

I bought a NEW 2023 Genesis GV70. They claimed that the warranty and Valet Service was the best. I was not educated about the features on my new car when I picked it up. He spent 5 They claimed that the warranty and Valet Service was the best. I was not educated about the features on my new car when I picked it up. He spent 5 minutes with me. He told me that his day was busy and that he could not spend time with me and to come back another day. As for the service…it is pathetic. I was told the first available service date for my new Genesis GV70 is March 2024!!! I will never buy a car from MIrak again and I would never buy another new Genesis. Very very disappointing. Shameful Sales and Service! I thought I was buying a quality car….I contacted Genesis Corporate to explain my situation and this is day 18 and no call back, no email, no response. When I expressed my concerns over the phone with Genesis Corporate, they explained that the dealerships are all independently owned and that they had no control over what happens. I will trade this car in at the Lexus dealership near me. I had a Lexus previously and it was excellent. The service was the best at Lexus. Buyer beware with Mirak and the Genesis. More

Terrible service experience. Had the car for ages, never answered calls, and after all that time the mechanics messed up the repair. Will never return. Had the car for ages, never answered calls, and after all that time the mechanics messed up the repair. Will never return. More

They told me it would take them 6 weeks to replace a dead battery and they had no loaners. After they told me all the other dealers were also backed up (due to COVID/supply chain/etc.) took it to another de battery and they had no loaners. After they told me all the other dealers were also backed up (due to COVID/supply chain/etc.) took it to another dealer and got it replaced in 1 day. More