Mirak Chevrolet Hyundai - Service Center
Arlington, MA
63 Reviews of Mirak Chevrolet Hyundai - Service Center
My car broke down on the highway at 2PM, and I was towed to Mirak at around 2:30. I assumed I would have to leave my car there at least overnight since Mirak closes at 3PM on Saturday, but I was pleasantly to Mirak at around 2:30. I assumed I would have to leave my car there at least overnight since Mirak closes at 3PM on Saturday, but I was pleasantly surprised that they were able to find a new serpentine belt, install it, and have me drive away with my car fixed by 3:15. Craig, Andrew, and Paul were all very helpful. Thank you! More
I usually don't review things but this was so outstanding I felt compelled. I was visiting in Boston and had trouble with my truck. On a chance I just drove into Mirak. Not only were they friendly and accomo I felt compelled. I was visiting in Boston and had trouble with my truck. On a chance I just drove into Mirak. Not only were they friendly and accomodating, my truck was taken in before we finished filling out the paperwork. I was advised of the diagnostic fee prior to any service. They were unable to find the reason for the noise we heard. When I came to get the vehicle they didn't charge me anything even after having a tech spend a few hours searching. It's a welcome pleasure doing business with a firm like this. I will recommend them highly to my friends in the area. More
great service. Personnel gave me updated on a daily basis. Service was faster than in any other auto body shop I visited in the past. basis. Service was faster than in any other auto body shop I visited in the past. More
Once again I have come to this dealership and needed help and I was given their best support ever again. I didn't have money for a rental and I knew the car repair would cost me at least 500.00 on top of th and I was given their best support ever again. I didn't have money for a rental and I knew the car repair would cost me at least 500.00 on top of that the repairs are going on my moms credit card so I am really struggling. I was straight forward with Craig and Larry and they looked to see what they could do. Within minutes Craig made a call and guaranteed me a rental. This was only the beginning of my problems and solutions. I later found out the work would cost 2800.00 and I began to cry. Yes they could have put me in a new car but I was not prepared for that. I called Saturn because I purchased all of their extended warranty programs and I prayed that this fell under that clause. Craig got involved and spoke to someone at GM and next thing they offered me 1100.00 toward the bill and I would be left with a 2000.00 balance. Maybe it still is high but its the effort that Craig went out for me to even get me some kind of help on the repair cost. He made me feel like he cares. Everytime I come there I feel like he takes special care of me. No I am not some young pretty blonde with a banging body. I am a 51 yr old black female and I live in Braintree. As long as I keep getting the quality of service I get from Craig and his staff I will keep driving miles to get there. I am so grateful. Thank you. Sharon Canty More
As for Craig: He is an excellent manager of this service center. He always helps staff with smiling face when the staff have hard time to solve the problems of cars, and he always tries to make customers sa center. He always helps staff with smiling face when the staff have hard time to solve the problems of cars, and he always tries to make customers satisfied and happy. He is a really good worker. As for Paul: He is a great engineering service man and he always tried to do his best to find a best and good way to solve the problems that customers face on. Also, he is trying to finish the work by on time and promptly. More
I am new to the area and had an unexpected issue with my Cobalt. I found the dealership on the internet and called. They were very responsive and told me to come in and that they would fit me into their s Cobalt. I found the dealership on the internet and called. They were very responsive and told me to come in and that they would fit me into their schedule that day. All people I dealt with were helpful and friendly. They addressed my problem that same day and did a great job. I now have a dealership in the area the I know I can rely on and trust to work on my car. More
I bought my Hyundai from Mirak and came back for body work when my car was side-swiped in Canada. The body shop worked with my insurance company, coping with the paperwork easily, and arranged for me to work when my car was side-swiped in Canada. The body shop worked with my insurance company, coping with the paperwork easily, and arranged for me to have a comparable rental car, covered by my insurance, that I could take to Canada while I was waiting for the car to be finished. At one point, I did not understand the situation, and Doug and Bruce were very patient explaining how the insurance worked and what the car condition was. When I got the car back, I could not have told where the scratches and dents had been. It was just like new. More
From the time the estimate was written to the time that the car was finished I can not fault anyone at your establishment.The car was finished in a fairly timely manner, it was CLEANED AND READY when Doug the car was finished I can not fault anyone at your establishment.The car was finished in a fairly timely manner, it was CLEANED AND READY when Doug said it would be. These two men, plus the technician that did the actual work are a credit to your organization. I have done business with you in the past and I will do so again in the future. THANK YOU AGAIN. JOHN FOURNIER More
I am very thankful for the great experiences I have had at Mirak. The employees are professional, caring, and very nice to work with. I highly recommend this dealership because of the standard of work that at Mirak. The employees are professional, caring, and very nice to work with. I highly recommend this dealership because of the standard of work that is carried out and the people who do it! More
I am a 77 yrs old former college professor and have been living in the States for the last 46 yrs. Since coming to the States I have never experienced such an outstanding efficiency as the one I encountered living in the States for the last 46 yrs. Since coming to the States I have never experienced such an outstanding efficiency as the one I encountered with your dealership. Thank you for the excellently done job, do not change! More