Modern Hyundai of Concord

I was dreading the process of buying a new car, but my experience at Modern Hyundai was pleasant and stress-free. As soon as I arrived, I was greeted and assisted by Ryan Hairston who showed me available experience at Modern Hyundai was pleasant and stress-free. As soon as I arrived, I was greeted and assisted by Ryan Hairston who showed me available models, answered my questions before, during and after a test drive, and processed the paperwork for my new 2013 Elantra. Everyone I met at MH, from the sales staff to the service manager to the finance manager, was friendly and helpful. Ryan also was quick to answer additional questions I had once I got home. Follow-up from Modern Hyundai is excellent. More

My wife and I had a fantastic experience when we traded our Honda for a new Tucson Hyundai at Modern Hyundai last week. Mr. Silas Parker ,our salesman, was wonderful throughout the five day process it took our Honda for a new Tucson Hyundai at Modern Hyundai last week. Mr. Silas Parker ,our salesman, was wonderful throughout the five day process it took to locate a Tucson the color we wanted.We were impressed with the courteous and polite service Silas and everyone else at the dealership gave us.Trading a car for a new one is truly the beginning of a customer relationship. However, service is what brings them back. My wife and I bought a new Honda in 2003. For 10 years, we got all the service work done where we bought the car( thousands of dollars). We went to trade and the honda dealership was busy and they did not treat like the 10 year valued customer we were. So, because our son-in-law bought a Sonata from you and also, our neighbor bought a Sonata from you, we decided to come and look. From the time Silas met us, he did not pressure us. Instead. he was very helpful and was nice to us. You know, today in our rush about world, it sometimes pay to slow down and be genuine to people,which is what Silas did. We plan to have ALL of our service work done at your dealership. Be good to us and we will have a very long good working relationship. We assure you, it will pay off. Thank you, Jim and Cindy Pope More

Modern Hyundai did a very nice job with this transaction. They were not pushy and we didn't do the traditional back and forth between sales person and sales manager... I hate that because I do large IT deals They were not pushy and we didn't do the traditional back and forth between sales person and sales manager... I hate that because I do large IT deals ebvery day and we don't do that foolishness... we negotiate on real terms. This was a positive experience even though I think the cost of the product is higher than the actual value of the vehicle but I am not sure which entity sets the pricing. In any event, this was a positive experience and I would recommend this dealship to others. More

I had an excellent experience purchasing a new Santa Fe Sport. Working with Paul Polish was very good. He was helpful in every was to explain all items about the car. Jack Cooper Sport. Working with Paul Polish was very good. He was helpful in every was to explain all items about the car. Jack Cooper More

Paul Polish took care of me. I wanted something bigger than my Toyota Camry so I looked on the lot and narrowed it down to a Tucson or a Santa Fe. I fell in love with the Canyon Copper Santa Fe in the sho than my Toyota Camry so I looked on the lot and narrowed it down to a Tucson or a Santa Fe. I fell in love with the Canyon Copper Santa Fe in the showroom. After about a week of looking, talking, etc. I bit the bullet and purchased it. I love the space, the look, and the price was great compared to other SUV's on the market. More

I have purchased 8 vehicles in my life and the gentlemen at Modern Hyundai were by far the best sales/finance guys I have ever met. They were understanding of my needs and spending limitations and never ma at Modern Hyundai were by far the best sales/finance guys I have ever met. They were understanding of my needs and spending limitations and never made me feel pressured. They were extremely helpful and thorough. This is the first time I have ever walked out of a dealership feeling totally satisfied. I cannot recommend them enough! Thanks Mr. Elrod and Mr. Mota for a wonderful buying experience and one heck of a vehicle. More

Great folks to work with! After shopping many dealers, Modern came up with the best price on exactly the car we were looking for. The Internet contact and nour salesman, Eddie Elrod, bent over backwards Modern came up with the best price on exactly the car we were looking for. The Internet contact and nour salesman, Eddie Elrod, bent over backwards to accomodate us. When a minor problem arose, the two managers jumped in and made sure we were treated fairly, and compensated us for the error, to the point of filling the tank on our car (we didn't trade in) in addition to the full tank on our new car. Overall it was a very pleasant experience for Myself and my wife. More

Well I'm really going to be honest here because I would want someone to be honest with me. My visit here has been very confusing. Things are not very communicated well also there were too many secret behi want someone to be honest with me. My visit here has been very confusing. Things are not very communicated well also there were too many secret behind scenes. I first initially had an appointment on a saturday morning to see a 2011 Hyundai sonata, long story short I could not get the vehicle. So we tried for something else. The banks said I was approved for one amount still couldn't get the vehicle. I left. Monday comes the dealer calls and says he im sorry you were really approved for this amount, lets see what we could do now. He says I know you can get a car now. He ask me to go on their website and look around. I did i found a vehicle that was way less than what i was looking for. Dealer says ok yea that will work you can get that. Great im happy everyone happy, the dealer wasn't working the next day so i asked him to hold it for he says OK. Two days later I get a call from the same dealer saying sorry that vehicle is not going to work either. So just too many games and tagging along not a happy customer here ust be sure to get a salesman with experience. More

My husband and I went to Modern Hyundai of Concord in hopes of getting a small SUV. I was dreading the process...but with this team, it was well worth the visit. Paul Polish was our sales person. He was hopes of getting a small SUV. I was dreading the process...but with this team, it was well worth the visit. Paul Polish was our sales person. He was very knowledgable and there was NO PRESSURE at all. Also, there was no running back and forth, negotiating, wasting time. Paul was completely honest up front. I appreciate honesty and respect. I felt that with this team of sales people! Jerrold Barker was very helpful in explaining the leasing process. He was able to educate me on the ins and outs of the leasing world and it makes complete sense to me now! Nice, friendly, helpful staff. I would definately recommend them to a friend or family member and have already. And I am a happy owner of a Tucson! More

We just purchased a new 2013 Sonata Limited on Memorial Day from Modern Hyundai. Love having a new car, but have never enjoyed the purchasing of one. The people at Modern Hyundai changed that. Our experi Day from Modern Hyundai. Love having a new car, but have never enjoyed the purchasing of one. The people at Modern Hyundai changed that. Our experience dealing with our salesman Paul Polish, General manager Donnell Wilson and Finance person Anane Thabiti (who by the way was his 1st week of doing finance and he did a great job) was an easy and pleasant experience. Everyone there was very friendly and professional and not at all pushy. They made it work so that we got the car we wanted for the price we wanted to pay, and also gave us what we were hoping for on our trade. If your looking for exceptional service and price We would Highly recommend Modern Hyundai for your next car purchase. More