Modern Hyundai of Concord

great customer service the best customer service i have ever had in a new car dealership. David Dyer was one of the best sales consultants i have had in my car buying over the best customer service i have ever had in a new car dealership. David Dyer was one of the best sales consultants i have had in my car buying over the past 40 years. thank you for the best car buying experience i have ever had. Denton Mulenex More

New car purchase I cannot rate the service department yet. I purchased the vehicle last Friday and today is Monday, 12/8/1014. I did call service at about 8:30 am this I cannot rate the service department yet. I purchased the vehicle last Friday and today is Monday, 12/8/1014. I did call service at about 8:30 am this morning to inquire why I had a red light on my dash. It is now 7:21 pm and no one ever returned that message that I left regarding what the lit icon meant. Beyond that issue, the purchase of the vehicle and the staff I dealt with were wonderful. The vehicle I purchased is far beyond my expectations. This is my first Hyundai, I have always driven premium vehicles and this one is great. I purchased the Sonata Limited and quite satisfied with it. I would highly recommend the dealership and their staff. The jury is still out on the service department after my experience of not receiving a call. The light is still lit on my dash and still waiting for a returned call as to why. More

Modern Hyundai of Concord Knows How To Treat A Customer I went by Modern Hyundai of Concord to test drive a Hyundai Accent. Jim Morelli rode with me and was very empathetic and helpful. I strongly recomme I went by Modern Hyundai of Concord to test drive a Hyundai Accent. Jim Morelli rode with me and was very empathetic and helpful. I strongly recommend Modern Hyundai of Concord. More

Quick and Easy The staff was friendly and listened to my wants and budget. They didn't try to persuade me to pay more or find a lesser car for the money I wanted to The staff was friendly and listened to my wants and budget. They didn't try to persuade me to pay more or find a lesser car for the money I wanted to spend. The trade in process was painless (other than I'll miss the jeep) and fair. The service team was ready for my questions. The entire staff had extensive knowledge of the cars on the lot. They walk me through setting up the blue link, blue tooth and navigation. Gave me a short demo that included short cuts to the apps in the car. During financing they didn't attempt to sell me additional items or packages. I'm very pleased with the team at Modern. More

Car Purchase My husband called this dealer and spoke with Tony (the used car sales manager) and was persuaded to stop by the dealership based on the phone conversa My husband called this dealer and spoke with Tony (the used car sales manager) and was persuaded to stop by the dealership based on the phone conversation. I despise car shopping and salesman however my husband and I were amazed at the service we received at this location. Joe the salesman was very knowledgeable regarding the vehicle we were interested in (purchased) . He explained every detail of the car and was patient and able to answer all of our questions. After 2 weeks of car shopping our search is over...we purchased a car from this dealer Everyone at the dealership went above & beyond to ensure we felt appreciated. More

Short and Sweet I hate going to car dealerships because you spend the entire day there. After selecting the car I wanted to purchase, the sales and finance team prep I hate going to car dealerships because you spend the entire day there. After selecting the car I wanted to purchase, the sales and finance team prepared the paperwork while I was not there so when I returned, all I had to do was sign. More

Positive Experience I purchased a 2014 Santa Fe Sport Turbo. My sales person was Alan Parker. I was treated in a professional respectful manner. All my questions were I purchased a 2014 Santa Fe Sport Turbo. My sales person was Alan Parker. I was treated in a professional respectful manner. All my questions were answered and helpful information was offered during the test drives without being intrusive. I never felt any pressure to commit. Everyone I dealt with in this dealership during the buying process was professional and helpful. The process of buying a new vehicle was completed within a reasonable period of time. Mr. Parker was very thorough in explaining all the technology and insuring all the paperwork was in order. Overall, this was a very positive experience. More

Thumbs Up Most experienced sales crew I have ever had the pleasure to deal with. Best 2 hrs I have ever had in a car dealership. Thumbs Up Most experienced sales crew I have ever had the pleasure to deal with. Best 2 hrs I have ever had in a car dealership. Thumbs Up More

Smooth buying experience David Ash is a pure professional! He worked me a hassel free deal pretty much via email. I told him what I wanted and he made it happen. Also thank David Ash is a pure professional! He worked me a hassel free deal pretty much via email. I told him what I wanted and he made it happen. Also thanks to Anane Thabit and Dumitru Mota. What a great group of people! More

new car I was great experience.I would recommend this dealership to family and friends. Also they were helpful in keeping my 2 year old wrangled during proces I was great experience.I would recommend this dealership to family and friends. Also they were helpful in keeping my 2 year old wrangled during process. More