Modern Hyundai of Concord

Modern Hyundai is the best dearship I have been to they are very helpful I give them a 10 are very helpful I give them a 10 More

Richard Tillman was my Hyundai Salesman today. Buying a new vehicle can be a very intimidating process but Mr. Tillman made me feel right at ease, very comfortable. He took what could have been an Buying a new vehicle can be a very intimidating process but Mr. Tillman made me feel right at ease, very comfortable. He took what could have been an unpleasant situation and turned into a very pleasing and fun filled experience. He was so friendly and extremely thorough. I know more now about not only Hyundai but the buying process. From the initial interview to my introduction to the vehicle I was interested in, the safety features and warranty that Hyundai offers are completely unmatched! I’ve been the owner of Toyota vehicles for the majority of my life and Richard absolutely converted me. Thank you so much! More

Richard Tillman, we’re very patient with assisting me in searching for a vehicle that fit my budget and my wishes and need that I had when I came in searching for a vehicle that fit my budget and my wishes and need that I had when I came in More

Richard Tillman was easy to work with. Easy transaction, fair pricing, no games. Had a far worse experience at another dealer, went here instead and got treated fairly. Easy transaction, fair pricing, no games. Had a far worse experience at another dealer, went here instead and got treated fairly. More

Richard Tillman has been a professional from the time he introduced himself. He worked with me to come to an agreement that made me happy. I felt relaxed and relieved. I received the car I was hoping for introduced himself. He worked with me to come to an agreement that made me happy. I felt relaxed and relieved. I received the car I was hoping for More

Richard Tillman was friendly from the start. He made me feel so relaxed. He worked with me to achieve what I was looking for. Very professional. I received the car I came to look at. What an ama He made me feel so relaxed. He worked with me to achieve what I was looking for. Very professional. I received the car I came to look at. What an amazing experience. From showroom to my room. More

We had a wonderful experience with Richard Tillman. We looked at a Palisade Caligraphy and Richard ensured we had all of the information we needed. Once we make our decision, we're looking forward to We looked at a Palisade Caligraphy and Richard ensured we had all of the information we needed. Once we make our decision, we're looking forward to working with Richard again. More

Richard Tillman was amazing! We were very pleased with our experience and would recommend to friends. We were very pleased with our experience and would recommend to friends. More

Frustrated and irritated with the service department. My Genesis GV80 has been in for service this time for over 4 weeks and during this time I’ve initiated all the contact for updates. Each time I’ve My Genesis GV80 has been in for service this time for over 4 weeks and during this time I’ve initiated all the contact for updates. Each time I’ve called there was always a delay in actually speaking to a person and if you’re put through to voicemail no one would return call. I reached out to Genesis customer service and explained to them what was going on. It’s been a week and Genesis customer service can not get a response from service . This is the second Genesis I’ve owned and have always spoke highly about their service, however this current experience has me thinking differently. I’ve read several reviews and what I’m reading my situation is not uncommon for the service department. More

Engine Failure- Kia/Hyundai, update: Hyuandai is going to replace my engine! They have agreed to cover 90% of the engine replacement costs on my 2012 Veloster with 152K miles that threw a rod due to the to replace my engine! They have agreed to cover 90% of the engine replacement costs on my 2012 Veloster with 152K miles that threw a rod due to the poor manufacturing of the GDI engine (known issue with this "Class Action" car. Special thanks to LKNHyuandai, who have been AWESOME to work with through this frustrating process. As for Modern Hyundai of Concord --- where I've purchased three cars (including the Veloster), who not only wouldn't look at the car for SIX WEEKS, and whose general manager publicly asked for me to call him following a poor review online (see below), and yet a week later hasn't returned the phone message he requested --- go suck a bag of rotten eggs. They clearly care about online perceptions of their dealership, but have absolutely ZERO interest in post-purchase customer service/service-recovery. More