Mohawk Chevrolet - Service Center

As always, Jameson and Craig always are pleasurable and knowledgeable to deal with. They care about my needs and always accommodate me in a very timely manner. They understand I travel for work and quick a knowledgeable to deal with. They care about my needs and always accommodate me in a very timely manner. They understand I travel for work and quick and efficient appointments are extremely important for me. They are awesome! More

I’ve been coming here since I bought the car in 2013. I always get great & friendly services. If car wont be ready within an hour. I’m offered a shuttle ride back home. Makes getting the car fixed hassle f always get great & friendly services. If car wont be ready within an hour. I’m offered a shuttle ride back home. Makes getting the car fixed hassle free. Thanks for great customer service Craig Santandrea More

It was a simple inspection on a brand new truck but car was returned with filthy weather tech mats and filth on center console .mechanics need to put plastic on seats and something on the floor . Spent nea was returned with filthy weather tech mats and filth on center console .mechanics need to put plastic on seats and something on the floor . Spent nearly 50k and they need to be more respectful with peoples vehicles . More

Great service and customer service Craig is always a pleasure to deal with. He is very pleasant, helpful and accommodating He goes out of his way to make sure that you are properly ta Craig is always a pleasure to deal with. He is very pleasant, helpful and accommodating He goes out of his way to make sure that you are properly taken care of.. More

Very good experience. As usual your staff was very pleasant and polite. Their estimate of one and a half hours wait was right on the nose. Dan Riley As usual your staff was very pleasant and polite. Their estimate of one and a half hours wait was right on the nose. Dan Riley More

Friendly and professional service staff. Wait time ran a little longer than expected for oil change and tire rotation and the waiting room is a little uncomfortable. But otherwise a satisfactory experience little longer than expected for oil change and tire rotation and the waiting room is a little uncomfortable. But otherwise a satisfactory experience More

Professional & friendly. Very satisfied!! Have been dealing with the previous owner since I believe 2002. very satisfied with all around service. This is first time since it has been Mohawk. T Have been dealing with the previous owner since I believe 2002. very satisfied with all around service. This is first time since it has been Mohawk. The service was excellent and glad to see all the friendly people still there!! More

My first visit under new ownership This visit was for an oil change. The 'time in' on my receipt was 9:23 on 12/27/2019. The time out is never indicated. I was at the dealership for ap This visit was for an oil change. The 'time in' on my receipt was 9:23 on 12/27/2019. The time out is never indicated. I was at the dealership for approximately 2 hours for an oil change! Two other customers in the waiting area indicated their displeasure at the length of time for their service. Jameson and Craig are always courteous and have the answers to my questions. Prior to my current 2007 Tahoe I owned a 1996 Suburban, both these vehicles have always been serviced a Northstar. It seems unreasonable for a routine oil change to take 2 hours and I wasn't the only dissatisfied person sitting in the waiting area. Since this was my first visit under the new ownership I will return, but if this is an indication of the type of service to be expected I will probably rethink any future visits. More

I bought my car Certified Pre-Owned at this dealership and was told that it had new tires which it did not. I brought it in for an oil change a few months later, and when I picked it up there was a proble and was told that it had new tires which it did not. I brought it in for an oil change a few months later, and when I picked it up there was a problem with the radiator that hadn’t existed before. I had to bring it back in to be serviced and since then have had multiple issues with the radiator and coolant system, and I’ve had the car for only a year. Most recently it needed a repair and the dealership kept it for a week, after keeping my partner waiting several hours while they diagnosed it. I was not offered a loaner car until I basically harassed them into giving me one. However I will say that Jamie kept in touch with me throughout this debacle and kept me informed on the status of my car. Fortunately I sprung for multiple warrantees when buying the car so many of the repairs have been covered. More

A positive experience. All members of the staff are customer friendly in a very professional way, My car was services in the time promised and future service visits. were di All members of the staff are customer friendly in a very professional way, My car was services in the time promised and future service visits. were discussed. More