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Montrose Chevrolet GMC

Ashtabula, OH

Overview
Employees
Reviews
Vehicles
4.7
79 Reviews
Our Chevy GMC dealership caters to the unique journeys of every guest, whether they seek a reliable used car or the thrill of a new Chevrolet or GMC. Our inventory reflects a commitment to reliability and capability, featuring a remarkable selection of versatile Chevys and bold GMCs. For enthusiasts of timeless classics, our dealership offers a range of pre-owned vehicles spanning various makes and models of the recent past. Standing out among them are our certified pre-owned vehicles, each meticulously inspected to ensure optimal performance and accompanied by various benefits.
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2824 N Ridge Road East

Ashtabula, OH

44004

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truck used vehicle Montrose damage buyers beware

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Showing 79 reviews

March 29, 2026

Professional friendly informative knowledgeable Great staff would recommend the dealership to friends and family Fantastic More

by JJRFAB
Recommend Dealer
Yes
Employees Worked With
Hannah Gillis Don Chamberlain
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Mar 29, 2026 -

Montrose Chevrolet GMC responded

Thank you for sharing your experience with our team. We’re glad to hear our staff provided professional and knowledgeable service for your Chevrolet Equinox. We appreciate you recommending our service and look forward to assisting your friends and family in the future. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

March 24, 2026

Always a great experience! Treated well. Paul is the best and always takes care of us. More

by jlewis37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2026 -

Montrose Chevrolet GMC responded

We’re glad every visit leaves you feeling well cared for. Paul works hard to keep your GMC 3500 in top condition, and it’s wonderful to know you appreciate his support. Thanks for your continued trust. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

March 22, 2026

Had to have body work done, they did a great job, kept me up to date and got it done early. Great experience. More

by Bob971969
Recommend Dealer
Yes
Employees Worked With
CHhristine at Ashtabula and I can't remember his name at Jefferson but he left me voice mails to keep me up to date as everything was done.
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Mar 22, 2026 -

Montrose Chevrolet GMC responded

It’s great to hear you were happy with the body repair on your Cadillac SRX and that our team kept you updated while finishing early. Thank you for sharing your experience. We look forward to assisting you again. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

March 21, 2026

not very happy with service dept. was MISLED BY HANNA . asked for a price for a service [oil change] on my truck .and the oil cost more than what she quoted for the whole job. Cannot More

by BCLOWSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
mark farmer,eric the technician,hanna in service
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Mar 25, 2026 -

Montrose Chevrolet GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

Mar 25, 2026 -

Montrose Chevrolet GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

March 20, 2026

The personal attention we were given was amazing! The service was so professional and everyone was extremely thoughtful! A wonderful experience! More

by puffntoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2026 -

Montrose Chevrolet GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Montrose Chevrolet GMC. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

March 18, 2026

Always great service at Montrose Chevrolet in Ashtabula and Hanna in service is always very helpful. More

by jimvarckette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanna Gillis
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Mar 18, 2026 -

Montrose Chevrolet GMC responded

Thanks for the five stars! We’re glad our Ashtabula service team was always helpful. It’s been a pleasure servicing your Chevrolet Tahoe and we look forward to assisting you again. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

March 17, 2026

Very happy with the hassle-free purchase. Contacted the dealer about what I was looking for and the options and they found the vehicle. More

by bkanicki
Recommend Dealer
Yes
Employees Worked With
Matt Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2026 -

Montrose Chevrolet GMC responded

It’s great to hear that Matt helped you find the right Chevrolet Silverado 3500 and made the purchase hassle-free. Thank you for sharing your experience. Enjoy your new truck. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

March 15, 2026

My salesman Joe was terrific. He answered my questions, was not pushy, and was great about getting everything done after the sale. More

by bookreader1955
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Santana
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Mar 15, 2026 -

Montrose Chevrolet GMC responded

Thank you for sharing your positive experience with Matt. We’re glad he provided clear answers and a no-pressure process while making sure everything was handled after your purchase. Enjoy driving your new Chevrolet Equinox! And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

March 07, 2026

It was fine until I went to check out. They told me my oil plug was stripped and needed replaced. Nobody came out and told me prior to changing it. If it was already like that from my prev More

by Czerwins004
Recommend Dealer
No
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Mar 12, 2026 -

Montrose Chevrolet GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

Mar 12, 2026 -

Montrose Chevrolet GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

March 06, 2026

Montrose with my schedule for repairs not on their's. Car beautifully repaired. I would recommend them for any damaged vehicle. More

by medwisercc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick, repair manager
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Mar 06, 2026 -

Montrose Chevrolet GMC responded

Thank you for trusting us to fit your Ford Focus into our schedule and deliver a beautiful repair. We appreciate your recommendation for damage repairs and look forward to helping with any future needs. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

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