Montrose Ford in Fairlawn

Easy and Fast! Just bought a new Ford Fiesta from Tim Krupp. I picked out the car, drove it then asked to see numbers and everything looked legit so I did the paper Just bought a new Ford Fiesta from Tim Krupp. I picked out the car, drove it then asked to see numbers and everything looked legit so I did the paperwork and took it home all in less than 2 hours. Highly recommend!! More

Layers,Cheaters Stay way they advertise vehicles don't have to being you in then try to sell you what they have,CROCKS the manager support their lye's and told me ill Stay way they advertise vehicles don't have to being you in then try to sell you what they have,CROCKS the manager support their lye's and told me ill find another vehicle More

Great Car buying experience I stopped in to Montrose Ford and talked with Tim Krupp. He sold me a pre-owned 2013 Ford Focus. I was super happy with the whole process. I g I stopped in to Montrose Ford and talked with Tim Krupp. He sold me a pre-owned 2013 Ford Focus. I was super happy with the whole process. I got the payment I wanted and a really nice car. Thanks Tim More

Montrose Ford - Rick Wallace Thank you to Rick Wallace for walking us through the car buying process. We greatly appreciated your patience and expertise as you let us test drive Thank you to Rick Wallace for walking us through the car buying process. We greatly appreciated your patience and expertise as you let us test drive the cars and took time to make a decision. More

Bought a new F150 Worked with Chris George and Brian Brown. These two made buying my first truck easy and exciting. They were knowledgeable and friendly. They found Worked with Chris George and Brian Brown. These two made buying my first truck easy and exciting. They were knowledgeable and friendly. They found the perfect truck for me and my new family. More

Unsatisfied with service! I bought a Certified Pre-Owned SUV in May 2014. My overall experience with the purchasing of the vehicle was excellent! I have no complaints whatsoeve I bought a Certified Pre-Owned SUV in May 2014. My overall experience with the purchasing of the vehicle was excellent! I have no complaints whatsoever with anyone in the sales department. The service department on the other hand...I was not happy. My vehicle currently has 23,000 miles on it. Two weeks ago I had it towed into the dealership due to my engine overheating. After 2 days of it being in there (and me having to keep calling to check on the status of it) they couldn't seem to find anything wrong with it. The only thing they could "think" could have been wrong was the cooling fan. I was charged the deductible for a new one. A few days later, it ended up overheating AGAIN and took it back. Something was mentioned over the phone to me about the thermostat and them having to order one. After another 2 days...they still couldn't find anything wrong with it and the thermostat wasn't replaced. They said if it happened again to bring it back in. NO THANKS...on to the next dealership for service next time! Then to make matters even better...I get in my vehicle when picking it up to find that the low fuel light was on and didn't even have enough gas to get me home. Thanks for galavanting around town in my vehicle trying to find something wrong with it, and not replacing the gas when it was at 1/2 a tank when I brought it in. They must treat thermostats like "gold" in that place. For $7 at the auto parts store...I took the liberty of changing it myself! I was obviously given the run around and will not be doing service there again! More

very friendly and helpful I have not purchased a car in awhile and was nervous about it, a friend referred me to Montrose Ford and Dan Russell. He was very knowledgable and ver I have not purchased a car in awhile and was nervous about it, a friend referred me to Montrose Ford and Dan Russell. He was very knowledgable and very friendly. My salesman helped me chose the best vehicle for me and didn't pressure me. I very much appreciate him and all those I dealt with at montrose, all were very nice. More

Service Manger Rick saved my Christmas, I went in with transmission problems,it turned out to be major,n big time cost . But the service manager worked with me and matched the cost of anothe I went in with transmission problems,it turned out to be major,n big time cost . But the service manager worked with me and matched the cost of another transmission shop,n got me a P U to drive when the work took longer than expected. He saved our Christmas!. But then 3 days later my back up lights went out I thought it was a connection,nope light scocket s where corrosioed. But Rick replaced a bulb clean the connections got them working, but then. Santa Rick wouldn't charge me! Did it for Santa shakes! Thank you Montrose N Merry Christmas!!! To you ALL !!! More

Nice people Thank you Rick Wallace for a pleasant car buying experience. I appreciate your patience and attentiveness as I weighed my options. I enjoyed doing bus Thank you Rick Wallace for a pleasant car buying experience. I appreciate your patience and attentiveness as I weighed my options. I enjoyed doing business at Montrose Ford and recommend Rick and the dealership. More

Dan Russell!! THANK YOU Dan Russell for making the car buying process stress free and easy! will be referring all friends and family to montrose ford and dan russel THANK YOU Dan Russell for making the car buying process stress free and easy! will be referring all friends and family to montrose ford and dan russell! More